How to Give Your Important Business Clients a 5-Star Service

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Whether it’s a long-time investor that has believed in your business for a long time and helped you from when you were a startup or a new business client that could potentially lift your company to a global stage, there are plenty of reasons to treat your clients to a spectacular service to make them feel comfortable, welcome and respected.

So let’s discuss a few ways to pamper your important business clients to make your deals go smoother and to make your business thrive.

Make Their Experience Stress-Free

If you have a business client flying in from another location, then offer to prepare everything for them. For example, find a hotel within driving distance of your business and make sure the services are top-notch. Don’t book your client a room within walking distance that doesn’t have at least five stars. If they are as important as you think, then the small investment you pay to treat them to a great service will go a long way.

Make sure that you book their travel as well, and make sure it’s stylish. A private jet is relatively standard if you are a wealthy company, but a modern limousine service is just as good if you plan to travel on the road. You can get an online instant quote & reservation at most limousine services, and you’ll be surprised at how affordable it is compared to the potential profits you’ll make with a new business client on board with your business.

Plan some entertainment as well, such as a business dinner, a crawl through different clubs, or even a relaxing day of golfing while you talk about your business deals. Whatever it is, make sure your client isn’t too distracted and that the entertainment suits them.

Prepare Your Office

Much of your negotiations will take place in your board meeting room and other similar rooms. Ensure that your employees are on their best behavior and give your office a spring clean with the help of a cleaning service. You want your business premises looking spotless if you want to impress new potential clients, so spare no expense and ensure that your boardroom and reception areas are spotless, modern and well-presented to impress your new clients.

Ensure that all of your computer systems are ready when you showcase your product or start your slideshow, and prepare all of your materials beforehand. Ensure that your presentation is solid and that you’ve reviewed it several times, and practice your speech and how you’ll pitch your ideas so that you don’t fumble and get stage fright. You never want to screw up a very expensive deal with an influential client, so make sure you’re looking smart, confident and you have the will to succeed.

Summary

For the small investment you put into pampering a business client, you need to remember that everything you pay for will go a long way if the client enjoyed your hospitality and accepts your deal. Not only will your deal be good for your business, but you’ll also get plenty of good comments from your business client and, with some luck, they’ll also recommend your company to their friends and family members who are most likely equally as influential.

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