Kyle
We’ve talked about some great startups lately that function in the customer feedback space. Entrepreneurs continue to try and streamline the process of getting store owner to know what store customer thinks, quick and efficiently. Long gone are the days that $10 off at Denny’s for calling a survey line, actually gets results.
Customer feedback is critical and it needs to happen quickly because these days people are looking for things to happen at the speed of the net.
Instagripe provides a platform that allows businesses to achieve “insanely responsive customer service”. Like most other business segments founders are finding that customer service can be achieved quickest via mobile phone. Now a customer still in an establishment, can provide much needed feedback.
With Instagripe a customer can be anonymous if they’d like and they can also provide feedback instantly through their smartphone. Instagripe also allows you to leave feedback based on geo-location.
We got a chance to interview Instagripe’s Josh Payne. Check out the interview below: