Nibletz Staff
Communicating effectively is essential in the modern world of business. It’s not something that you can afford to ignore if you want your business to succeed. So, here are 5 top ways to improve the way your business communicates.
1. Ditch the Jargon
Nobody wants to listen to a load of waffle that they don’t really understand. That’s why when you’re talking to customers, you should ditch the jargon. It’s all about making sure that you are speaking to customers in a language they understand. How you go about doing this will depend on your business. If you are talking to clients who understand that jargon, then you won’t need to dumb it down. But if you are trying to sell something to someone who doesn’t know what you’re talking about, deliver it in a way they can appreciate.
2. Use VoIP
There are so many ways in which the internet is changing the face of communications in the business world. Most offices should already have stopped using traditional phone systems. It is much more sensible to use a VoIP phone system. These work by using the internet. It is completely free to call other VoIP phones from these systems. And it’s very cheap to call dial-up phones as well. You can save so much money by making this one simple change, so make it!
3. Use the Best Software
There are so many computer programs out there that can make communicating easier than ever before. For a start, you need to get the basics right. That means getting a hosted exchange server up and running so that you can unify your email and contacts in one place. This will make your life much easier when you are looking for someone’s contact details, and you want to get in touch with them fast. Keep the software you use up to date at all times as well. It’s the only way to stay ahead of the game.
4. Converse with Customers on Social Media
Communicating directly with customers is something that is expected of all businesses nowadays. You have to be out there interacting with the people who you want to sell to. It’s no longer good enough to simply sit in your ivory tower and maintain a distance between you and the customers. So, make sure that you have numerous social media accounts that you can make use of. And don’t just use them as advertising platforms. Instead, converse with people and show your business’s human side.
5. Boost Internal Communication
Internal communication is just as important as external communications though. You shouldn’t forget to improve the way in which your office communication systems operate. If the people who work for your business are not able to talk to one another and share ideas, your business will suffer. Find new ways to improve how people who work in different departments can communicate. This will improve the overall flow of work in the office, and jobs will be taken care of quicker.
