Starting Up? Piece of Cake. Entrepreneurship…That’s a different story.

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Coworking at Hub Vilnius

From Adii Pienaar, Making New Mistakes

Today, it’s easier to start a startup than any other time in our history.rsz_nibznotes2

And it’s likely only getting easier with each passing month.

We have so much information about what works and what doesn’t. Founders are sharing their stories of success and failure in the spirit of enabling someone else to learn.

Talking about failure… As a society and ecosystem, we have embraced the concept and nobody needs to worry about any negative stigma associated with failing.

We also have the ability the reach out to the best of the best and create our own, virtual advisory board. And that at a couple of dollars a minute.

We have learned validation and testing techniques to mitigate the risk of our new startup idea(s) before we even really start.

There’s more know-how and reasons ever to bootstrap your startup. Bootstrapping has spawned some amazing companies.

If bootstrapping isn’t your cup of tea, you can easily raise external funding online or go the crowdsourcing route.

Technology has enabled us to build remote companies, removing another (very physical and geographical) barrier.

Read the full article here.

 

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14 Tips for Recruiting the Best Employees for Your Startup

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Question: What’s your best tip for attracting top talent to a new startup?

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Cultivate Future Leaders

“Highlight the experience your company can offer. Don’t focus on recruiting top talent by offering all the perks in the world; instead, make cultivating talent, who will eventually become leaders, a priority. It should be about the prospect’s passion for what your company is doing, not the daily catered meals (though I’m sure that’s nice, too).”

DAVID POLITIS BetterCloud

Understand What Makes Them Tick

“Everyone wants to be heard, and certainly understood. We’re a very strengths-based organization and we start from the day we begin recruiting or courting new talent. If you take the time to get to know what someone is looking for and what drives them, you not only can qualify if they’re the right fit for your team, but customize their role and your offer to what’s most important to them. Win-win!” Follow @laurenperkins

LAUREN PERKINS Perks Consulting

Sell the Vision

“We pay less. We work harder. We work longer hours. The only reason to join our team is because you want to be a part of what we are building. The best people want to be a part of big visions, so sell the vision. “

ADAM LIEB Duxter

Be Aggressive and Relentless

“Anybody that’s any good, especially in a city like San Francisco or NYC, is going to be looking at a dozen or more offers. In order to close him, besides being generous with compensation, you have to be aggressive, getting your investors to call him on your behalf. Relentlessly follow up. Even more important, be organized with your interview process and move quickly without delay. Follow @sitepointmatt

MATT MICKIEWICZ Flippa and 99designs

Get Great Press

“Aside from selling the mission and vision of your startup, a great tip for reeling in awesome talent for your firm is to attract great media attention. Press is a wonderful conduit for getting more exposure to your business. Being able to share your mission with a broader audience means that your startup will get more eyeballs, and that extra reader may be your next best team member.”

DOREEN BLOCH Poshly Inc.

Empower Them With Ownership

“Empower them with ownership and the opportunity to make decisions. People drawn to startups are disillusioned by big corporate structures and weary of working in an environment where they have no voice. If you tie the talent to the success of the company, everybody wins. Moreover, allow them to exercise the skills they enjoy employing. Retention skyrockets when talent is empowered and impassioned.”

SHARAM FOULADGAR-MERCER AirPR

Discover a Shared Passion

“Share your vision for your startup and what you hope to accomplish. Trying to lure top talent with perks, pay or other options may get their attention, but the people you should really be seeking are the ones interested in finding a role where they can have a meaningful contribution to something exciting. Plus, someone who isn’t passionate about what you are doing won’t be a great fit.”

BRANT BUKOWSKY Veterans United Home Loans

Network at Conferences

“We have found it helpful to attend industry-related conferences and casually chat with people who are attending or speaking to spread the word regarding available opportunities. If the person likes us, they will like working with or for us and/or recommend us to others who they think would be a good culture fit. Finding the right culture fit is more important to us than the depth of their skills.”

SHRADHA AGARWAL ContextMedia

Take Your Time

“If you’ve set your company culture the way you want it, take your time during the hiring process. The culture will attract better people instantly. I’ve been known to conduct as many as five one-on-one interviews before hiring new personnel. That’s on top of several phone interviews with the prospect and other staff. I need to be absolutely sure the talent is where I want it. “

BRIAN MORAN Get 10,000 Fans

Be Transparent

“I’m always transparent with potential new hires. I show them our progress, but I also want them to see the warts. This is important for two reasons: 1) They’ll know exactly where the company stands. 2) It builds trust. Sharing the bad with the good shows employees that they can trust you to tell it like it is. Transparency sets an important standard for any company.”

MITCH GORDON Go Overseas

Don’t Sell

“Conventional wisdom is to sell potential recruits on the company, vision, perks, etc. Don’t. Just tell them what you are and, more importantly, what you aren’t. You may lose some “rock stars” along the way, but you’ll build a loyal group of employees who know exactly what they signed up for.”

BHAVIN PARIKH Magoosh Inc

Show Off Company Talent

“A-players want to work with other A-players. So, it’s critical to showcase just how talented your current team is to a prospective employee. Besides making the recruit feel special, it also makes your team feel special to know that you value and respect their talents and abilities.” Follow @4collegeparents

SARAH SCHUPP UniversityParent

Hire Non-Local Talent

“Recruit people to your company and to your city. Santa Monica sells itself. When people relocate for a job, their commitment level is high, and their external social distractions are low. It’s an ideal circumstance for a startup where hours are often unreasonable.”

WADE EYERLY Surf Air

Emphasize Culture Fit

“Our company doesn’t necessarily look for “top talent” so much as it looks for high-character people with a good work ethic and technical aptitude. We look for people who are a fit for our culture, which is more important on a long-term basis for the good of the team.”

JOE BARTON Barton Publishing

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

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8 Tools for the Startup SEO Rookie

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A Rookie's Overview of SEO Part 3

Hopefully, by reading parts one and two of this blog series, you guys are feeling more and more comfortable with the idea of SEO. In this final post, we want to make to make this SEO overview a little more actionable for you. We will go over some of the many tools that SEOs use and how to measure and evaluate your efforts.

Tools/Services

The great thing about this whole process is that you aren’t completely on your own. There are several different elements offered that will help you along the process. Because search engines want to be able to easily access websites’ content, they encourage SEO and provide a variety of tools to do so. They also encourage certain practices that website creators can use to make SEO easier, as stated below.

Sitemaps. Sitemaps are files that you can create that give search engines directions on how to navigate through your website as well as to find areas on your site that they would probably miss on their own. In order to learn more about sitemaps you can go towww.sitemaps.org, and you can create one of your own atwww.XML-Sitemaps.com.

Robots.txt. This is a file that you can find on a website’s root directory that instructs search engines how to navigate your site. Site owners can use the robot to indicate which parts of their website they would not like automated web crawlers (search engines) to travel to and where to go to find the sitemap. Interested in knowing more? Moz can help you out.

In addition to these and other such robots, both Google and Bing offer webmaster tools to assist with search-friendly pages. Here are the links:

Finally, Moz has a website that can also provide similar assistance for your website. It’s called the Open Site Explorer.

Measuring and Evaluation

The key to successful SEO is being able to track and measure certain aspects and evaluate what is going well and where you need to improve. When evaluating SEO, there are specific things that you will want to measure:

The Traffic Sources to Your Site. At the end of a certain time period (it’s best to evaluate at the end of each month), you will want to take note of all of the different traffic sources to your site, whether they be from referral traffic, direct traffic or search traffic. If you know where all your traffic comes from, you will be able to determine where you need to improve. In addition, you will be able to track this traffic over a long period of time. If traffic temporarily spikes but doesn’t remain high in the long-run, this didn’t do much for you.

Both Visits and Conversion Rate By Specific Keywords. It is obviously very important to determine which practices are actually getting you the results that you desire. Not only will this tell you what is working, but it can also help you further improve these rankingsfor conversions, as well as help you to determine the best possible landing page for these hot key words.

The Amount of Your Site’s Pages that Receive Search Engine Traffic. By knowing which of your site’s pages are drawing in traffic from search engines, it will give you an idea of how many of your pages are included in the search engine’s index. The more pages you have included, the far more successful you will be (especially if you have a large website).

These are just some of the many things you can look at and measure. For a more complete list, you can visit this blog post: Choosing Web Analytics Key Performance Indicators. Wondering where exactly you will find these analytics? The truth is, there are many services online that offer great analytics, but we are particularly partial to Google Analytics.

This post originally appeared on the Tailwind blog.

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5 Tips for Negotiating Like Steve Jobs

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Steve Jobs and Bill Gates

Steve Jobs is renowned for his first-class Apple products. But did you also know that he was a great negotiator? Five of his best negotiating secrets were recently revealed in these court-filed emails between Jobs and James R. Murdoch over an e-book distribution deal between HarperCollins and Apple.

In short, HarperCollins wanted Apple to offer payment terms similar to what Amazon was offering, or about $12-$13 on new e-book releases. Apple wanted to offer $9 (about 75 percent of that). HarperCollins didn’t want to accept the terms.

Here are five tactics Jobs used to negotiate throughout the exchange — without once being pushy or rude:

Be Willing to Walk Away

First, Jobs makes it clear that HarperCollins needs Apple more than Apple needs HarperCollins. They already have other publishers on board. While he makes it clear that they would like to work with HarperCollins, they will let the deal fall through before giving in to their demands. Let the other person know you’re ready to move on if terms aren’t met.

Sell Others on the Big Picture

Jobs says that he believes an e-book revolution is coming and that Apple will be at the center of it. And he uses numbers to back up his claims: Apple sells more iPads than any other company, Apple has 120 million customers with credit cards already in their system, and Apple led this same revolution in the music industry with its iTunes store. Back up your demands with evidence.

Make the Other Person Try to Compromise First

Silence is a common tactic used in face-to-face negotiation because it makes the other person uncomfortable. When someone feels uncomfortable, they start to fill dead air by revealing their bottom line or willingness to compromise. The next time you are in a negotiation, practice silence. You’ll notice that the other person immediately begins to negotiate against him or herself (unless he or she knows this negotiation secret, of course).

Jobs did not engage in any negotiation; he essentially re-explained Apple’s terms and let Murdoch negotiate with himself. In his next email, Murdoch pushes for compromise, hoping that Jobs would give a little as well. That’s when Jobs went in for the kill with his final email.

Lay Out the Other Person’s Options as You See Them

This is a common tactic used in negotiation; you lay out the other person’s options as you see them to make sure that what you want looks like the most attractive option. Jobs did this by declaring to Murdoch that he only had three options:

  1. Accept Apple’s terms
  2. Distribute only through Amazon and see his product devalued, which meant decreased margins in the medium-term
  3. Pull e-books completely from both stores (and face rampant piracy)

In reality, Murdoch probably had plenty of other options, but this simple list instills fear. In contrast with the second and third options, Apple’s terms don’t seem so bad.

Use Social Proof

In his emails, Jobs shares social proof such as:

“All the major publishers tell us that Amazon’s $9.99 price for new releases is eroding the value perception of their products in customer’s minds.”

Of course, not “all” major publishers believe this; HarperCollins, the publisher he’s trying to get on board, obviously does not agree!

Also:

“Apple is the only other company [besides Amazon] currently capable of making a serious impact [with e-books], and we have 4 of the 6 big publishers signed up already.”

It’s hard to argue with the fact that four out of the Big 6 publishers had already agreed to Apple’s terms. People prefer to do the less risky thing, so if you can convince a few, you can use their initial endorsement to convince the rest.

Can you apply these negotiation tactics while still being likable?

Yes, if you follow Jobs’ lead. Jobs was never rude or pushy; all he did was share his dead-on insights, back up his ideas with logic and reasoning, and put himself in the other person’s shoes to seal the deal.

At the core of his negotiation style was the confidence that he was right about where the e-book industry was going. He had a strong track record of predicting and creating the future he envisioned, which bolstered his claims as well.

And who could say no to that?

Jay Wu leads Innovation at A Forever Recovery. In his startup experience, he has built a digital marketing agency, a content network, and an e-commerce store. Jay speaks in the Bay area about social media marketing, SEO, and current trends in the internet-startup industry.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

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4 Tips to Improve Your App’s SEO

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apps

At my company, we are often asked for ways to improve an app’s ranking in the app store in order increase downloads. The truth is that there are two ways to gain a user base: a strong marketing strategy, and optimizing your app for search (i.e., App Store SEO). The first includes paying for PR, using third-party marketing platforms, and showcasing at local events, launch parties, etc. Unfortunately, this all comes at a cost. If you are one of the lucky ones who have the cash, then keep at it!

The second, for those who aren’t as fortunate, consists of guerrilla marketing efforts — one of which is improving the SEO of your app so it’s easier for customers to find in the Apple App Store. This article will cover ways to improve your app store SEO. Before we begin, let’s look briefly at the advantages of this method.

Why Consider App Store SEO?

The most logical answer is “Why not?” App Store SEO can play an important part in your guerrilla marketing strategy and costs you next to nothing. A basic overhaul only takes a few minutes of your time, and leads to immediate results. Before we share four key things to know, let’s summarize the advantages:

  • Great for those who don’t have a marketing budget
  • Easy to do and takes only a few minutes
  • Increases your app’s exposure within the store

4 Quick and Simple Things to Do to Improve Your App’s Ranking

1. Identify your keywords. 

  • Do keyword research. Spend some time thinking about keywords that best categorize and describe your app.
  • Try using the singular version of a keyword, e.g. school not schools.
  • Use all the available characters if possible. Last we checked, you were given up to 100 characters. Use them all.
  • Localize your keywords for each given language.
  • Do not repeat the app name in your keywords.

2. Take advantage of ratings.

Make sure to include randomized prompts asking your customers to rate your app within the App Store. It takes little coding time to add but it is a great way for your happy users to show some love for all the hard work you’ve put in (and that’s the least they can do, especially if you have no pricing model).

3. Improve your ranking by converting more downloads.

The more downloads you are able to convert, the higher up the rankings you will appear for your chosen keywords. 

4. Keep the description short and sweet.

There’s a misconception that a long descriptive app summary helps with rankings. We have yet to find any metrics to support this, but we do recommend the following:

  • Keep it simple and short.
  • Include quotes from popular press or reviews that talked about your mobile app.
  • Use bullet points that best describe the key features of the app and its overall purpose.
  • Convince your potential new users that your app is worth the download.

I hope this was informative and that it can be applied to your app. And I look forward to seeing you at the top of the charts!

For those of you with successful apps, what else would you add to this list? 

A version of this post originally appeared here.

Andrew Sosa is co-founder of SquareBall Studios (SBS), a leading development company of mobile applications and software systems. Andrew has helped develop solutions for Fortune 500 companies but his real passion is working with startups on their initial ideas and seeing them succeed.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

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4 Startup Lessons From LSTN Headphones

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lstn

A year ago, LSTN Headphones was still just a concept. All we had was a website with pictures of prototypes of our headphones up for pre-sale, and an idea that we could change lives through the power of music — with our business. Since then, we’ve learned some valuable lessons about starting a business and what it takes to succeed.

Pick a Project You’re Passionate About

Can you imagine a world without sound? As a music lover, I couldn’t imagine never discovering a new artist, never hearing my favorite album, or never going to my first concert. Music is the soundtrack to my life and it’s shaped who I am today. I went from being a kid growing up in Flint, Mich. learning how to play guitar to working with some of the biggest artists in the world at major labels in Los Angeles.

Set Yourself Apart From the Pack With a Clear Vision

When we were first starting out, everyone thought we were crazy to enter a market that seemingly every rapper and electronics company in the world had already set foot in. The problem was that although the headphone market is massive, none of the existing brands were making headphones we wanted to buy. In addition to great sound quality, we set out to create headphones that were beautifully designed and environmentally friendly.

Consider Your Social Values

When we looked at that massive market, we didn’t see another company making headphones that sounded good, looked good—and were doing good. So we set forth on a mission that would set us apart: we’d produce great headphones made from reclaimed wood and, for every pair sold, LSTN would help restore hearing to a person in need through the Starkey Hearing Foundation. We make direct contributions to Starkey with each purchase of our headphones.

Remember That Success Comes in Two Forms

Running a startup is not for the faint of heart — very little sleep, a lot of travel, no money, constant roller coaster emotions. I recently returned from a trip to Peru, where I got to experience the joy of seeing people receive the gift of hearing — and being exposed to music — for the first time. When I saw the faces that lit up when children connected and communicated with their families, I lost it. It was truly life changing. It trumped being able to quit my corporate job to do LSTN full time. It trumped the feeling of getting our product into Whole Foods.

In fact, it trumped everything we had accomplished up to that point, because to even change one person’s life through our business proved that our plan was working. On that trip, we helped fit 10,000 people in various cities and villages throughout Peru with hearing aids. (We made a short video about our journey that you can see here.)

Is your business changing lives? Do you want it to?

This post was originally featured on GOOD.is.

Bridget Hilton is founder of LSTN Headphones, a music start-up based in Hollywood, CA that makes high quality wooden headphones and funds hearing restoration programs globally. To learn more, watch here.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

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Is Mobile Banking Right For Your Startup

piggybank

While effective and up to date sales practices are some of the most important aspects of your startup, staying on top of your company finances is also important. Not only can you ensure that you have the funds you need when you need it, keeping your finances organized also looks good when you are trying to raise funds from potential investors.

Thanks to the rise of smartphones and other portable computers, you can now access your accounts through mobile banking websites and applications.

If you are considering using mobile banking as part of your business practices, here are some things to consider.

Advantages of Mobile Banking

The biggest advantage to mobile banking is that you can easily access your accounts at any time, from any location with Internet access. Not only can you check your bank balance and transfer funds, you can write checks and make electronic payments, and some banks will even let you report lost or stolen cards.

These functions come in especially handy if you spend a lot of time on the road, or in client meetings, and don’t have a lot of time to go to the bank.

For example, suppose you are meeting with clients and are considering continuing the meeting over drinks. You should have enough money to cover it because you are expecting some deposits from other clients; but you also have several vendor payments scheduled to post. With your bank’s online app, you can use your phone to check your deposits and withdrawals, and confirm that you have enough cash to cover the bar tab, well in advance.

Online banking apps can also alert you by text or email when deposits post to your account, when your balance is low, and even when payments are due, so that you don’t have to manually check for that information.

You can even use mobile banking to set up automatic account transfers. For example, you can schedule your bank to transfer a certain amount of money from your business checking to your business saving on the last day of each month.

Another option is to put flags on your primary account, and when the account drops below a certain balance, your bank automatically transfers funds from your savings to raise the balance. Some apps might even let you set daily spending limits to prevent you from overspending on your business account.

You can set up automated bill pay, so that your vendors and contractors always get their payments on time. Mobile banking also allows you the flexibility to make changes, on the fly, to automated payments and transfers.

If you want more info, learn about the benefits of mobile banking from Discover Bank, or whichever financial institution you use.

Things to Consider

That same accessibility that makes mobile banking so convenient can also lead to security issues, if not handled properly. If you access your account from smartphone or other mobile device, it’s easy to accidentally leave yourself logged in to your banking session when you return to your home screen or switch to other apps.

Some apps will automatically log you out after several minutes of inactivity, but the best way to avoid leaving yourself logged in is to make sure to manually log out after each session. to remember user names and passwords, turn that function off to prevent anyone else from using your device to access your information.

If you log in to your account on a computer, make sure you do not have the browser set to memorize your login information, and always log out at the end of each session. You should also avoid logging in to your account on a public Wi-Fi, or on a public computer.

Change your password every few months, and make sure it is something you can remember, and not one that you have used for other accounts.

On the bank’s end, make sure the online banking site is a secure site and that the app you use is also secure. At the very least it should require you to enter a password to access your information; it should also have a maximum number of incorrect logins, and lock you out of your account after too many incorrect attempts.

If you need to call your bank to access that information, they should require you to enter a code and personal information to gain access to your account.

Conclusion

Mobile banking is a great way for a startup business to manage its funds, improve its credit rating, and show positive financial habits to potential investors. If you are not currently using mobile banking, contact your financial institution for more information.

Should You Ever Work for Free?

Free beer & fast WiFi: WeWork to open co-working space in Seattle

Whether or not someone should ever work for free is one of the debated topics in the startup and entrepreneurial world. On one hand, if you’re brand new to your field and nobody knows you, how are you supposed to get your foot in the door or get any exposure if you don’t do at least a few things for free? On the other hand, if you do ever work for free, what incentive do others have to pay you to continue doing what you do?

This debate asks the wrong question. The question isn’t really whether or not you should ever do anything without getting paid. The question people should be asking is this: is there any work that is worth doing for free (or paying for myself)?

How Do I Work for Free Without Hurting My Reputation/Setting Myself Back?

It’s called volunteering and not only is it worth doing for the usual touchy-feely “giving back feels so good!” reasons, it’s also a pretty sweet boost to your resume. There are a couple of ways to volunteer. The first is the one you’ve probably already thought of: helping out with clothing drives, collecting food, volunteering at local churches, homeless shelters and food banks.

Maybe you’ve got ideas about organizing a park cleanup. Those are all great ways to get involved in your community and build connections and you should definitely explore those options.

You should also try to find ways to volunteer that highlight your skill set. For example, if you’re great at writing software, perhaps you can write a program for your local food pantry that makes it really simple for them to track their inventory. Are you a marketing expert? Help organize an outreach campaign to bring in book donations for your local library. Are you a talented photographer? Take photos of the animals waiting to be adopted at the local animal shelter so that their adoption posters look better. You get the idea.

Right. But What About That “At My Own Expense?” Thing You Mentioned?

Believe it or not, there are times when having a lot of education can help make up for a lack of professional experience. Using the marketing example we talked about before, even if you don’t have a lot of professional experience with marketing campaigns, getting a master’s degree in marketing and completing an internship at a local marketing firm can help set you apart.

Getting your MBA can also help lend credibility to your startup (and help you run your business).

Yeah, yeah—you’re sick of school and the last thing you want is to devote a few more years to full time studying. But what if you didn’t have to? Nobody said you have to go the traditional educational route with these supplemental degrees and certifications. You could go the online route, which will allow you to build your business while simultaneously earning your degree. Schools like Gwynedd Mercy University have online and accelerated programs that help students who need to hold down full time employment or take care of families during the day.

Remember, how you got your degree doesn’t matter. Getting it is what matters.

The simple fact is that sometimes working for free (or at your own expense) is the best thing you can do for yourself and for your startup company. The trick is to make sure you approach that free work correctly.

Good luck!

5 Easy Steps to a Perfect Product Launch

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Launch of Atlas V TDRS-K from Cape Canaveral AFSIf someone asked you to cram a year’s worth of work into one week, could you do it? Would you?

Any sane person would refuse the request, but hundreds of companies take on the challenge each year when launching new products. That means issues that would normally be mere annoyances — down servers, hour-long interruptions on a payment processor — become catastrophic money losses that might never be recovered. But they can be avoided. Here’s how:

Schedule Success

Every successful launch starts with a launch calendar. Start with the projected launch date and work backward to capture every step needed to meet your deadline. Your timeline should include: releasing promotional information, recruiting and updating affiliates and partners, initiating the pre-launch start (the day the main promotion begins), promoting launch day (the day the product goes on sale), closing carts (the day the product or promotion ends), and fulfilling orders and customer service requests.

Companies must also build in time for new ideas. Leaders are often shocked by the amount of money left on the table because they failed to account for non-essential strategic activities during the launch.

The most vital part — fulfilling orders and customer service requests — is what makes a launch successful. It allows a business to create a fan base whose loyalty will last for years.

Make Customers Love You

In our space, a minimum 30-day refund perio

d is a must, and there’s a high return rate in the online training market. Our first online training course launch a few years ago had a 50 percent return rate — not what we had hoped for. Sometime it came from scammers wanting free information request returns, while others requests come in from clients disappointed by the delivery.

After implementing a better launch strategy, we got refunds down to a highly respectable 15 percent. How? By providing exceptional customer service and delivering on our promises. We worked long hours in advance to ensure customers got results from our training.

Avoid Pitfalls

Even long-time launchers make mistakes — but you don’t need to. Here are five effective ways to prepare for a product launch:

  1. Expect bad things to happen. No matter how unsexy they are, every business needs contingency plans. Don’t think that what happened to others won’t happen to you. For example, will you be cycling millions through a payment processor over a seven-day period? Put multiple processors in place and rotate them to avoid slowdowns.
  2. Bring on extra staff. A big product launch is no time to run lean and mean. Let full-time andtemp staff know they’ll be working around the clock, and compensate them well. The large influx of business will create customer service and technical issues you don’t normally experience, and you’ll need people to handle them. A new customer’s first impression is usually a permanent one.
  3. Improve your reputation.When buzz is generated, people will research your product and business. Make sure what they see is very good. Have existing customers or staff write blog posts and create videos to enhance your search results. Promote these on your website to generate more revenue during your launch.
  4. Set expectations. Launches are hectic; let the people in your life know you’ll be largely unavailable. Eliminate other major obligations during this time.
  5. Schedule weekly check-in meetings. About three months pre-launch, my team meets every single week for up to two hours to stay on schedule. This discipline reduces procrastination and the need to urgently handle miscommunicated responsibilities.

When you’re stressed, you tend to make poor decisions, whether that means declining an opportunity because you don’t have time or failing to provide good service because you’re stretched too thin.

A launch is a great time to attract loyal customers who can change your life — and the future of your company. Make sure your launch is a rewarding experience for everyone involved. It will make the hectic work absolutely worth it.

Matt Clark is a serial entrepreneur, author, speaker, and health and fitness enthusiast. He is an entrepreneurial thought leader, and he founded a multimillion-dollar product distribution business enterprise. He welcomes anyone to reach out to him on Twitter, LinkedIn, or Google+.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

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Should Startups Fight the SEO War?

SEO warAbout a year ago, three friends and I began the daunting journey of building our tech startup, GreenPal.

Taking the leap of faith to start was the hardest part, as often, ideas are stillborn. They require a plan with relentless execution for them to manifest into reality.

By now we are all familiar with the lean startup methodology of deploying, testing, and iterating new ideas to discover and establish a product’s problem-market fit. Once a startup has launched a product and gained early adopters’ feedback, and the founders discover they are scratching an itch, what are the smartest methods to begin distributing that product to more early adopters?

With resources scarce, does it make sense for a startup to invest your precious few dollars of seed capital on paid acquisition methods such as PPC campaigns, search retargeting, or FB marketing? Or should a startup invest resources into organic SEO? A few key points should be considered with respect to SEO marketing and your startup.

 Time and Faith are vital:

Getting your site to naturally rank well for the keywords you are targeting, known as organic SEO, will require months and years of building the necessary momentum to see tangible benefits. While there are over 200 factors to Google’s search algorithm, SEO today is still heavily weighted on what is called Domain Authority (DA) and Page Rank (PR). It takes time (3-12 months of steady work) to establish strong enough values to improve meaningfully how your site will rank. The beginning will be an exercise in faith, as there is little instant gratification to organic SEO work.

 Who is going to put in the work:

So the question is, who in your startup team will dedicate the hours to SEO, primarily the grueling work of building quality back links from authoritative sites? My experience is that a robust link building campaign will require a minimum of 20 hours per week of steady dedication, writing quality articles, and creating attractive linkable assets such as graphics, illustrations, industry reports, and videos to name a few. Then, outreach must be conducted to find webmasters and bloggers that will want to feature this content and link back to your site. All this takes time, plain and simple.

In our team we have assigned the SEO discipline to our non-technical cofounders to grind on while product development is taking place before initial launch. However, when post launch bandwidth dries up, balancing the time needed to stay the course on your SEO strategy is challenging as the job is never finished. It will takes years to build your DA to the level of established incumbents who have big marketing budgets and most likely full time experienced SEO’s on staff.

 Why not just outsource your SEO?:

It is possible to outsource the heavy lifting of your SEO strategy such as the creation of attractive linkable assets, the manual outreach, and the link-building. However, it may prove to be cost prohibitive for your cash strapped startup. There is no immediate measurable ROI on SEO efforts, so explaining that seed capital burn will be a difficult conversation with your stake holders. Additionally, the lag in time for when the money invested in SEO activities through an agency will yield actual fruit proves prohibitive for most startups. This is why most startups double down on PPC and other paid channels—such methods yield an immediate result and ROI.

 So, should a Startup even fight the SEO war:

My humble opinion is, yes, if at all possible. Once a startup has created a product that people will actually like to use, growth is all that matters. Forget growth hacking; every startup must have a comprehensive digital marketing strategy that encompasses a blend of channels. Whether paid acquisition such as AdWords, FB marketing, Search Retargeting, or natural organic methods such as SEO, content marketing, and intensifying the viral coefficient of your product, every startup has to experiment to find the proper marketing formula. While this will certainly vary from product to product, in most cases, natural SEO will be a large component to the strategy.

I recommend startups make the time to begin SEO efforts early. For two reasons: first, because it takes so long to build the momentum in natural SEO, and second, because the investment of time builds equity in your company’s DA. Once authoritative DA is established, this is an asset that will yield returns in perpetuity in the form of your homepage and landing pages ranking well for targeted keywords.

In the end, you’ll be glad you no longer have to pay Google $3 for that click.

 Bryan Clayton is a serial entrepreneur and co-founder of GreenPal.

The “Must-Attend Conference for Entrepreneurs” Everywhere Else Tennessee is headed back to Memphis this Spring. We’ve released the early adopter tickets, and they’re going fast. Don’t miss your shot by signing up here!

A Founder’s Accelerator Tale: 3 Misconceptions About Month 1

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startup acceleratorsEditor’s Note: With accelerator application season upon us, we know it can be hard to decide if accelerators are right for your company. With that in mind, we decided to give you an inside look at the workings of one of the top accelerators in the country.

With The Brandery soon taking applications for their 2014 class, I’ve been thinking back on my experience at the Cincinnati-based accelerator. Our company was lucky enough to be one of ten companies selected out of over 1,000 applicants to participate in the 2013 class.

While many Nibletz readers are familiar with the Brandery, I’m sure a large portion of startup enthusiasts have still never heard of it. Because after all – who has ever heard of an accelerator not located in SF or NYC named something other than TechStars?

The Brandery may not come from the same pedigree as the aforementioned, but it makes up for what the big guys lack in special ways. In fact CNN just named it to their top 9 hot startup accelerator list for its strength in consumer branding. With it’s proximity to Proctor & Gamble, (the same company who outpaced every other in the world with over $5 billion in ad spend in 2012) people in Cincinnati know how to market.

Every Brandery company receives $20K in exchange for 6% warrants, pro-bono work from some of the top digital and marketing agencies in the US, and a mentorship list that could compete with many of the top accelerators in the nation. The strong consumer marketing curriculum every Brandery company undergoes is built on the back of those mentors and professionals.

Often unmentioned but one of the most important facets of being in the Brandery is you find yourself being supported by the entire city of Cincinnati. People take their home very seriously in Cincinnati, and you’ll find most residents and businesses are willing to lend a hand to your cause no matter where you’re from.

Since we jammed what felt like a year’s worth of work into 3 months, I’ll try to breakdown my experience into several, digestible sections. Perhaps sensibly so, the 1st, 2nd, and 3rd month of the program, with a

short conclusion on what happens to companies post “accelerating”.

So are you ready to dive in?

Month 1 at the Brandery

Let me start by mentioning a couple things upfront about my co-founders and I. None of us have technical backgrounds. In fact we had already struck out with one developer, before having to bring in a brand new CTO a week before the program began. While we had experience in business related fields, primarily accounting and consulting, we were very green in the tech world. We had almost no startup experience save for one small business we had started the year before.

Oh and did I mention our idea was B2B? Were we ideal Brandery candidates? Not exactly.

The first month of the Brandery is really about getting to the misconceptions as fast as possible. This likely holds true for any accelerator (YC, Tech Stars, et al.)

Misconception #1: Move as “fast as possible.”

You need to accept the reality you will not always be moving as fast possible. Many times too much speed will be detrimental to your cause. One of the founders told me months afterward he thought our company came in as a huge underdog. Fact is, we knew it. So we tried to make hurried decisions, hop in other team members’ work, and force our CTO to code as fast as possible.

The result? A train wreck.

The relationship with our developer was becoming more awkward by the day and we were making each other furious by constantly stepping on one another’s toes.

My advice for this misconception is find the right dynamic for you and your team. Find out where your strengths lie and divvy up tasks and responsibilities accordingly. Only step on the gas when you’re sure you’ve made the right decision, otherwise you’re destined to tailspin.

Misconception #2: Listen to all the advice you receive.

This is absolutely one of the hardest things to do in an accelerator because you’re getting an opinion every minute. During times when you’re taking a break, you’re probably giving a few of your own.

You must take every piece of advice with a grain of salt. Trying to action every piece of advice or feedback will certainly make your head spin and almost assuredly result in the quick death of your company.

My advice here is to realize that everyone has solved the challenge of starting their own company in a different way. There are a million ways to solve a problem you just have to choose your favorite way. I’ll never forget the days we had back-to-back speakers who shared a totally opposing message. One experienced entrepreneur had a successful exit with his first startup and told us to not raise VC money. “Focus on revenue, and bootstrap until you can’t bootstrap anymore.”

The next day’s speaker, founder of a widely used internet tool, told us, “You’ll never stop raising money.”

So uh – which is it? The fact is, you’ll have to figure it out for yourself. Hear everything, listen and internalize about 20% of that, and ALWAYS make your own decisions based on what you believe to be the best information at hand.

sqrl

Misconception #3: Focus on building the product

The answer to this will largely depend on how much work you’ve done on your idea before entering said accelerator. But for the vast majority of us, we were primarily in the idea stage and only had minimal prototypes at hand.

My take here is to focus on your customers first, then focus on building the product.

Grab a copy of Running Lean and read about the right way to do customer problem and subsequently, solution interviews. Future-self will thank you. A good product comes from great feedback and when in doubt, traction trumps a full prototype. This is especially true in the case of non-dev founders. Don’t waste your developer’s time on stuff you may not even know is necessary. His/her time is more important than yours, so treat it like gold.

I get asked all the time how to start a company or raise VC funding without knowing how to code. Honestly, obtain customers and the rest will fall into place. We found 100 accounting firms to signup for our product with only a keynote presentation and without a single line of code. So read up on UX/UI and download the Keynotopia plug-in for Keynote.

Need some more advice? My good friend and fellow Brandery alum, Nick Cromydas recently wrote a nice post on this same topic.

Month 1: The Good Stuff

Now that some of those items are out of the way, let’s talk about some things that went well the first month of The Brandery.

The Brandery curriculum is front-loaded with amazing advice given by some of the top consumer marketing professionals in the world on almost a daily basis. In fact there are so many presentations that after a while they almost blend together. Despite this I’d encourage others to listen closely and be rigorous in your note-taking. You’ll never know when you need to go back for that one special nugget of advice.

With its strong cast of mentors from all over the US, it’s advisable to take advantage early on. Chat with them, ask questions, and overall don’t be afraid to ask anyone involved with the Brandery for something. The worst that can happen is they’ll say no. A word you hear very little of from all Brandery co-founders, mentors, and business people in Cincinnati.

Brand-in-a-day is an event that occurs within the first month of the program as well. Each company is paired with a marketing agency in Cincinnati ranging from uber small to some of the largest in the world. The day is intended to allow each company to work with seasoned marketing professionals in order to come up with a foundational marketing strategy. This could mean a name or logo change, a brand manifesto, or in our case, a complete overhaul and slight change in product vision.

It’s up to each company to take advantage of the opportunity and work with these agencies for the duration of the program. While some companies received only a few thousand dollars worth of pro-bono work, I’d guess others received work valued at almost 10x that. That value can prove to be huge for early-stage companies and something that definitely sets the Brandery apart from other accelerators.

Next I’d mention the city of Cincinnati as a whole. The Brandery is located in a beautiful historic building in the middle of Over-The-Rhine (OTR), one of the largest historic neighborhoods in the country. OTR has gone through some well documented changes in the last 10 years, making it a very cool, and culturally stimulating place to live and work. Given it is Cincinnati’s unofficial startup hub, there are a ton of cool companies close by (e.g. Choremonster and Roadtrippers.)

Because the Brandery’s location is Cincinnati, it’s affordable for poor startup founders to live a reasonable lifestyle. I’ve read enough horror stories about living in SF & NYC. They’re great cities for binge drinking and potential investor meetings, but I’d have to wait for a Series A to live there.

With founders in this past class coming from cities like LA, SF, NYC, Chicago, and Vancouver, I think you’d find all of them thoroughly enjoyed what Cincinnati and specifically OTR had to offer. Each of us were embraced by the city as a whole and that is something we’re all thankful for.

Now that I’ve given you the lowdown on the first month at the Brandery, you’ll have to wait until next post to find out if our team survived, if our developer revolted, and what are the best bars to visit while in OTR?

Stay tuned for part 2.

Craig Baldwin is a former accountant turned startup founder. He’s currently the CMO of Cincinnati-based startup Sqrl. Craig’s also a BBQ enthusiast, writer, and purveyor of delicious vintage cocktails. 

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5 Long-Term Sales Killers to Avoid in Your Startup

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We’ve all been there. Rather than spend the extra two hours on a Friday night to log your sales data for the week, you head home for some much-needed relaxation. It’s not going to affect your startup that much…right?

Maybe it will. Maybe it won’t. But make no mistake: This line of thinking can catch up with you — quickly.

Starting and building a business demands all your time and energy. Sometimes, there just aren’t enough hours in the day to accomplish everything on your agenda, which is why everyone involved in launching your startup needs to wear several hats.

Sure, it can be exhausting, and you might be tempted to cut corners on sales to ease the burden on you and your team. But relying on shortcuts or postponing sales goals can have crippling effects on the long-term growth of your business.

Instead of taking an easier route, work to avoid these common startup pitfalls:

 1. Outdated Sales Practices

Social media and marketing automation tools are no longer luxuries — even for the most local of local businesses. It’s essential to keep up with current sales methods and understand how technology can affect these practices.

Many CEOs don’t adopt an inbound-focused “sales 2.0” methodology quickly enough, and they almost immediately fall behind as competitors benefit from these rapidly expanding new channels.

As social networking and marketing automation continue to develop, non-interruptive marketing and sales practices will become the norm. Leaders who don’t take a “sales 2.0” approach will find themselves with inefficient processes that likely won’t deliver a strong ROI, and competitors that take advantage of these sales channels and marketing tools will leave these lagging companies in the dust.

 2. Inefficient Databases

Successful sales practices are based on accurate information. Many CEOs simply don’t understand how valuable a fresh and enhanced database is to the process.

For example, they might continue to dump money into an outbound dialing resource without realizing that the logged information is bad or outdated. If 50 percent of your database information is obsolete, then 50 percent of your calls aren’t connecting.

How can any company achieve a positive ROI by using a half-populated database with dead-end leads? Without budgeting for an updated database at regular intervals, you’re likely losing sales and opportunities to engage your current customers.

 3. Limited Training

In most startups, managers must oversee daily operations and contact efforts, and sales teams are often left with no supervision. Soon, the quality and quantity of opportunities diminish, and growth grinds to a halt.

Even if initial employee training is spectacular, every salesperson can benefit from regular, continuous training. Learning new sales techniques (and developing existing ones) is an ongoing process, and your sales team must stay relevant with new strategies and technology to sell effectively.

 4. Lackluster Follow-Ups

Unfortunately, many leaders also don’t understand the value of following up with clients on a regular basis. Nurturing a customer relationship requires steady contact.

Set follow-up appointments after each meeting to build trust and maintain contact. This can also help expand your service. What new strategies, products, or technology can you offer? Is all your contact information current and applicable? Include a summary of your previous communication and an agenda for the upcoming meeting. These seemingly small details can make every follow-up more effective.

 5. Poor Data Management

Another common shortcut that can kill a business is disorganized data management. CEOs who don’t make their team update opportunities and make notes in the CRM are left with a slew of context-free metrics, none of which will benefit your bottom line.

Making reliable predictions becomes impossible when accurate record-keeping starts to slide.

Managers should not just assume databases are being updated; they should spot-check that sales reps are making notes on a regular basis. This is another pertinent detail that can get overlooked when managers are overloaded.

 Startup Sales Strategies for Long-Term Success

The common problems noted above reflect the time, budgetary, and personnel constraints most startups face. The following strategies can help alleviate these issues from the outset:

Create a consistent written plan of action, and develop timely checklists based on that plan.

  • Envision and record how your short-term goals (daily, weekly, quarterly) support your long-term growth. Defined goals posted in your workspace help your employees see how the day’s tasks fit into the big picture.
  •  Review your business practices monthly or quarterly to analyze areas that need improvement. Communicate these areas to your entire team, and ask for suggestions on appropriate strategies.
  •  Maintain your focus. This sounds easy, but if you had a rough quarter and start scrambling to “diversify” to seek immediate revenue, you are sacrificing your vision and continuity.

Startups, by nature, are often stretched thin on personnel and resources, but cutting corners on the sales side weakens your daily operations, client relationships, and future opportunities.

While you might find yourself able to get by with little organization or strategy, these short-term savings can be detrimental to your future success.

John McLellan John McLellan is the Chief Revenue Officer of EBQuickstart, the ultimate source for outsourced sales solutions. EBQ is a sales and marketing firm that helps companies outsource lead generation, sales, marketing, data, and customer service. John can be reached on Twitter or directly at john.mclellan@ebquickstart.com.

 

 

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How You Can Deliver Great Customer Service–For Free

We all know the Zappos story. Selling shoes online isn’t particularly sexy, but Zappos really made their business about customer service. They treated the customer like royalty with great customer service, quick returns, and surprise gifts like free shipping. Zappos built a legacy doing business this way.

But what does that really matter to the average young startup? You probably feel like you don’t have the time, energy, or money to deliver excellent customer service. Good enough is usually good enough.

Not so fast. While we all know customer service is important, you may be missing exactly how important it is. Customers who are emotionally connected to your brand are:

  • 300% more likely to recommend you (and their friends are more likely to use a recommended product)
  • 300% more likely to become a repeat customer
  • 44% less likely to shop around
  • 33% less price sensitive, meaning they’ll pay a little more for your awesome customer service

So, how can you maximize your customer service? It doesn’t have to cost a fortune. Simply connect with them. Put customers at the forefront of everything  you do, and really–no, really!–listen to what they’re saying.

The best customer service is a good product, of course. But if you’re willing to go above and beyond to serve them, you may find yourself quickly outpacing the competition.

Check out Neil Patel‘s infographic of great customer service below.

 

How to connect with your customers
Courtesy of: Quick Sprout

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23 Accelerators Give Their Best Tips on Getting In

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Love ’em or hate ’em, accelerators are popping up all over the country. The best ones offer mentorship, business development, and access to connections founders just wouldn’t have on their own.

But, getting into an accelerator can often be difficult. The process is simple enough, but what is it that really puts a team above the competition? What are accelerators looking for when they sift through all the applications for their newest cohorts?

Well, wonder no more! We asked some of the top accelerators everywhere else for their #1 tip for standing out in the crowd. Check out what they have to say:

jasonseatsTechStars Austin

Be concise in your application and communication. Toil over every word, the more you can remove the better, but also realize that buzz words contain zero information content. Don’t try to be impressive, just try to be understandable and you’ll stand out.

Jason Seats, Managing Director, @seats

Start Co, Memphis

ericmathews

We look for diverse, fierce, coachable, and execution oriented teams first and foremost . . . that is 95% of our selection process.  And it should be a team.  While we have taken a couple in the past, being a solo founder is a negative selection criteria.

Eric Mathews, Co-founder, @ecmathews

tonyschyVelocity Indiana, Inc

The tongue and cheek is Cash.  And to make sure you follow the instructions. The real answer would be to make sure you express passionate enthusiasm for your idea.

Tony Schy, Managing Director, @tschy

Gigtank, Chattanooga, TNmikebradshaw

“Convince us that you’ll be able to close sales or establish pilot projects during GIGTANK with customers in a rapidly growing market.”

Mike Bradshaw, Executive Director, @MikeBinChatt

nicoleglarosTechStars, Boulder

Be different so you get noticed!

Nicole Glaros, Managing Director, @nglaros

AlphaLab, Pittsburghjimjen

Be focused and specific. Don’t talk in generalities or use a lot of buzzwords or catch phrases. Be specific about the market problem you’re solving (and tell it from the customer point of view). Be specific in describing your solution (or proposed solution) and why it’s truly unique. Be focused in describing how you’ll acquire customers and market your product. But don’t mistake “specific” to mean “lots and lots of detail” – clarity and focus are still critical.

Jim Jen, Executive Director, @jimcjen

paulbricaultAmplify.la

“Think big and solve a problem that’s worth solving and wear your passion on your sleeve.”

Paul Bricault, Co-founder, @pbricault

Jumpstart Foundry, Nashvillevicgatto

“I suggest that candidates network their way through our mentors. They are all naturally predisposed to root for startup founders and are clearly listed on the JSF website. If you can’t sell them on your concept then you will have an even harder time with real customers.”

Vic Gatto, Founder & CEO, @Vic_Gatto

amandagreenwelltest

UpTech, Cincinnati

My advice…  have a sincere passion for what you are doing.  Not only will your passion get investors excited about your idea but it will get you through the gut wrenching moments of being an entrepreneur.

Amanda Greenwell, Program Manager, @GlamHippie

Launchpad LAsamteller

Get a strong referral from a founder we’ve already funded.

Sam Teller, Managing Director, @samteller

brianardingerNMotion, Lincoln

Demonstrate your passion for the problem you’re trying to solve and show us that you’re the team that can solve it. At NMotion we’re looking for teams that know why you’re applying to an accelerator beyond capital. Teams that demonstrate an ability to work hard, experiment, and take advantage of the connections, community, and curriculum an accelerator brings usually rank high on our list.

Brian Ardinger, Managing Director, @ardinger

VentureSpur, Oklahoma Cityklepperson

If you want to give yourself the best chance of acceptance, spend some time reviewing the program and mentors on our website, including our focus areas and blog – and have a coherent reason why your startup needs to leverage our accelerator to grow quickly and how you’d make effective use of the resources provided. Startup teams that do this put themselves ahead of the pack!

Kraettli Lawrence Epperson, Managing Director & Co-founder, @klepperson

katieraeTechStars Boston

Demonstrate you have a team that can learn quickly and cares.

Katie Rae, Managing Director, @ktrae

FlashStarts, Clevelandcharlesstack

Demonstrate the ability to iterate rapidly. Our application process is iterative. Apply and we will provide feedback. Respond and we will provide more feedback. On day in May we will cut a $25,000 check and accept you into our Summer Program. Continue the process throughout the summer and we might cut a $250,000 check (follow-on funding amounts vary. In 2013 the amount ranged form $0 to $300,000).

Charles Stack, Founder/CEO, @cstack

toddgoldsteinLaunchHouse, Cleveland

The number 1 tip for being accepted into LaunchHouse Accelerator is having industry expertise, consistent customer development, and the team to execute.

Todd Goldstein, CEO, @ToddGoldstein

Straight Shot, Omahadavidarnold

The most important thing to be able to demonstrate is how the founding team is uniquely qualified to solve the problem their business aims to address. Being able to connect a founding team’s personal and professional experiences with the market that’s being pursues is a great indicator of the ability to execute and generate the momentum necessary to quickly grow and scale.

David Arnold, Managing Director, @David_M_Arnold

troyhenikoffTechStars Chicago

Pro Tip to help you get into Techstars Chicago: Be able to demonstrate an ability to execute and iterate a ton in a short amount of time.  We love teams that are smart, open minded, coachable and can out execute the competition.  Submit your application early, add updates as you make progress and gain learnings and execute, execute, execute!!

Troy Henikoff, Managing Director, @TroyHenikoff

SeedSumo, College Stationbryanbulte

Prove you move quickly – if your team is strong and concept is solid, the last thing we look for is movement. Are you testing things already?  Prove it to us. The ball should already be rolling…fast.

Bryan Bulte, Managing Director, @bultebryan

kirkcoburnSURGE, Houston

My #1 tip for entrepreneurs: Clear demonstration of commitment. SURGE’s entire business model is designed so that everyone – investors, mentors, sponsors – is aligned with the same goals as our entrepreneurs. We are 100% committed to entrepreneurs and they come first in everything that we do. We believe in entrepreneurs having skin in the game. We do. We are the largest investors in SURGE and our entrepreneurs. We expect our founders to reciprocate and be 100% focused on the business they are pitching to us. If they are not, we know that customers will not buy. Investors will not invest. Thus, breaking our entire model. We don’t want part-time or hobbyist entrepreneurs. We want the real deal.

Kirk Coburn, Founder/Managing Director, @kirkcoburn

Impact Engine, Chicagochucktempleton

Passionate entrepreneurs that are ACTION oriented.

Chuck Templeton, Managing Director, @ctemp

ateetadhikariHealthbox, Boston

“Be candid about your areas for improvement – we are here to help, mentor, build, guide and connect!”

Ateet Adhikari, @health_box

Dreamit Ventures, Austinkerryrupp

I’d say to include a video pitch (not a 20-min demo recorded at another event, but a quick elevator pitch about the company and a bit about each team member).  Doesn’t require high production value – phone is fine.  Better to see team members talking than one of those cartoons with an automated voice reading a script. It’s not the most important thing (obviously the fundamentals of the team/business matter most) – but it’s unique and effective,

Kerry Rupp, CEO, @kerry_rupp

troyvossellergener8tor, Madison, WI

Demonstrate traction. The marketplace doesn’t lie—tell us about your customers, users and revenue.

Troy Vosseller, Co-founder, @troyvosseller

 

 

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