Nibletz Archives - Page 4 of 4

India Startup: Milaap, CrowdFunded Loaning For India’s People

Milaap is a new startup in India that allows anyone in the world to loan money to people of India for anything from solar power,clean water, building toilets, training and more. What sets this apart from traditional crowdfunding or even donations, is the fact that the money collected is a loan and is actually paid back.

With Milaap’s business plan not only can anyone help make things better for people in India that can’t get traditional loans, but they can recoup their money as well, and then reloan if they wish to.

We got a chance to talk to Shubhashree Sangameswaran about this innovative new international startup, check out that interview below.

What is Milaap?

Milaap (www.milaap.org) is the first online platform that enables anyone from across the world to lend to India’s working poor for causes such as solar energy, clean water, building toilets, vocational and artisanal training. Since it’s a loan, not a donation, you get your money back once the borrower repays.

We believe that while a handout is good, a hand-up is even better. Donations create a huge impact, but their lifespan is short-lived. When you give a loan, on the other hand, you encourage the borrowers to be enterprising and responsible with the money, and if you re-lend the money, it can successively help more borrowers!

Who are the founders and what are their backgrounds?

The founders are Anoj Viswanathan, Mayukh Choudhury and Sourabh Sharma. Sourabh and Anoj have their roots in the same university, National University of Singapore (NUS), and have known each other for 6 years. They are all entrepreneurs; Anoj has worked with SKS Microfinance and D.light Design. Sourabh worked on and sold his first start up, MicroAppli, to OnMobile, while Mayukh has worked with Ernst& Young and D.light design.

Where are you based?

We are based in Bangalore, India, and we are incorporated in Singapore. We fund borrowers from all over India though.

How did you come up with the idea?

The idea for Milaap was born when Anoj, one of our co-founders, saw what a difference solar lighting made to underprivileged households in Orissa while working at SKS Microfinance. He realised that one of the reasons such products failed to make a bigger impact was because loans for these were unavailable at low interest rates. He teamed up with Sourabh (who having sold the product of his first startup was looking to build a consumer-facing internet startup for social impact) and Mayukh (who was trying to build loan programs for small scale retailers and kirana shop owners selling lighting products in rural Uttar Pradesh) and started Milaap in June 2010.

So is the idea behind Milaap to do business loans, general loans or is it more like American cash til payday loans?

Milaap focuses on the huge opportunity to weave microfinance around livelihood services. Our loans focus on bringing financial inclusion to over 700 million Indians who live on less than $2 a day: the people at the base of the pyramid. We hope to create sustainable and increased incomes that provide for their unmet needs through our loans.

What is the problem you are solving?

The people we target, those who earn less than $2 a day, find it difficult to access capital for their needs. The cost of capital from mainstream financial institutions is too high for them to afford, especially on loans for amounts between Rs 5,000 – Rs 50,000.

We provide access to affordable credit at almost 50% less than existing credit sources available to such small value borrowers, ensuring that they see value in the service and maintain their credit worthiness. We eliminate the usual wait associated with grants traditionally, and we enable our lenders and borrowers manage their own requirements as and when needed through a transparent and structured system.

Most importantly, we aim to create economic impact. Each Rs. 1 lent on Milaap creates at least Rs. 9 in economic impact, and helps lift families out of poverty.

What is your secret sauce?

Our secret sauce is that we focus on positive stories and creating opportunites rather than focusing on the problems. Our stories are grounded and we believe in steering clear of romanticism.

Share one or two of your great stories about how Milaap is helping the people of India?

We have seen many stories of change on Milaap, and all of them are dear to us. However, if we just have to pick two, one would have to be Sridevi’s story.

Sridevi is a female entrepreneur from Bangalore. She took a Rs. 50,000 loan to expand her artisan business. She started her business 10 years ago, and has since provided employment to the destitute women of Bangalore’s slums. With her loan, she bought new equipment and is now able to employ 60 people in her unit. You can watch the video here: http://youtu.be/QZDA7p0YgxI

We also have Parameswaran, who had no access to a toilet at his home a year ago. He would carry his disabled daughter everyday so that she could relieve herself. Milaap changed his life. He got a loan of Rs. 10,000 to build a toilet, and now, he does not have to carry his daughter to the fields anymore. You can watch the video here: http://youtu.be/2vAYmtmmlQY

What is your plan to scale up?

We ultimately aim to make microlending a part of people’s everyday life. We plan to tap into social media tools to our advantage. In future, you will be able to browse through borrower profiles right from your Facebook account and make a loan.

We hope to make our presence felt in the retail sectors online and offline as well. While you shop online, recharge you cellphone online, or even eat out at a restaurant, you will be able to lend a few dollars to Milaap.

We have also launched payroll lending with a few corporates wherein employees can simply opt to have a small amount from their monthly pay given out as a loan to Milaap. This is simple and hassle-free. Since this is a loan, 100% of the money comes back to them.

Are credit scores and factors as hard in India as they are in the US? What do you need to do to qualify to get a loan through Milaap?

In India the poor do not have collateral to access loans from banks. The rural poor tend to be excluded from financial banking systems and most of their financial transactions happen informally. Usually for large sums of money, they rely on local moneylenders and lending clubs.

Milaap uses social collateral as an approach to overcome this. Group-based loans where individuals serve as guarantee for each other is an approach we employ. Other mechanisms to ensure repayments are making loans in the name of training institute for an education loan and or the artisan training institute for artisanal loans.

What are the safety features to protect the lender?

Milaap follows strict policy measures to cover all risks to our lenders. Our standards and processes have been laid out with the advice of our highly qualified advisors, who have significant experience in microcredit and financial services.

Our field partners are selected after rigorous due diligence to ensure that they have a grounded understanding of the borrowers needs and capabilities. Our field partners have a strong market presence and over three years of experience interacting with borrowers. As a result, we have been lucky to have a repayment rate of 100% to date.

In the off-chance that a borrower defaults on a loan, we offer a 20% first-loss guarantee through our field partner.

What’s next for Milaap?

Our goal is to redefine the way people think about charitable giving, not a one-time write-off but make it ubiquitous and part of our everyday activities, making it more engaging beyond financial transactions.

On the ground, we hope to expand to offer loans in all parts of India and ultimately make essential services accessible to all. Once the basic needs are taken care of, that’s the beginning of real, positive change.

Where can our Indian readers find out more?

They can visit our site, www.milaap.org, and read our blog: blog.milaap.org for all our updates. We are also on Facebook at www.facebook.com/Milaap.org and Twitter as @milaapdotorg. Be sure to follow these channels and make a loan!

Linkage:

Find out more about Milaap here at milaap.org

Nibletz is the voice of “everywhere else” check out these stories from “everywhere else”

We’re on a sneaker-strapped, nationwide startup roadtrip, check it out here

5 Trending Angel List (Angel.co) Startups From Everywhere Else

Chances are if you read nibletz.com regularly, you are a startup, accelerator,incubator or angel from “everywhere else” just like us. So I’m sure you’ve probably noticed in your daily check to angel.co that all of the trending startups are almost always from Silicon Valley.

We’ve decided to highlight some of the trending startups from “everywhere else” that can be found on angel.co. So here’s our first list of five.

NetPlenish (Los Angeles)

NetPlenish is an innovative way to keep track of the things you regularly buy from the store, albeit razors, gatorade, coffee, socks, diapers etc. It hold all that information in a list for you in the cloud. NetPlenish then finds the best prices for everything on your list. This could be at K-Mart, WalMart, Target, Wahlgreen’s or which ever NetPlenish merchant partner has the best price.

Then, once a week you’re notified by NetPlenish either with a push notification or email, that they’ve done the research and found the best prices for the items you need. They get each item at the vendor with the best price and then voila in a few days your items are at your doorstep.

Talk about the king of convenience.

Find out more about NetPlenish here.

FormLabs, Boston

FormLabs in Boston is hoping to make 3D printers actually attainable. Right now companies like Makerbot and others have 3D printers that they can sell to you but they are often thousands of dollars.

The FormLabs 3D printer is going to be low-cost and print in 3D right out of the box.

Co-Founders Maxim Lobovsky and David Cranor are hiring right now and we’re hoping for a roll out soon because I want to start making action figures in my basement.

Find out more about Formlabs here

Mile High Organics, Boulder

We all know that Boulder has a thriving tech scene. In fact TechStars is based there and it’s like a little metropolis of all the next best ideas.

Mile High was recently featured in the Wall Street Journal’s Market Watch section as the Nation’s First USDA -Certified Organic Online Grocer.

Mile High Organics is America’s First Certified Organic Online Grocer. Members order online and receive convenient, scheduled home or office delivery of local, organic, non-GMO (non-genetically modified) produce, dairy, meat, seafood, groceries; health, home and beauty products. We have over 500 SKUs and growing.

Mile High is backed by Dave McClure and 500 startups.

If you’re into organic food, now you can order from Mile High, get your every day supplies from NetPlenish and never have to leave the house again, where we know you’re incubating that next big startup.

E-vite founder John Bracken Shows Off HIs New Startup Speek VIDEO

Before “Startup” was one word, before Facebook and Google alumni were the “in crowd” in the startup scene, and before everyone had cable internet, a new revolution was happening in the Washington DC area. That revolution was AOL alumni founding startups.

John Bracken is one of those AOL alumni. At the time, the largest consumer online service was based in Northern Virginia. We call it a consumer online service because Steve Case said last week at an event that it wasn’t before AOL turned six years old that the service could actually access the internet. Commercial companies were banned until then.

If you think you’ve heard Bracken’s name before you might have. He was a co-founder for e-vite which was the original online invitation and event service. This was years before Eventbrite.

Well Bracken is back and just like e-vite, Bracken’s new startup self serves a problem that he has had with conference calls. A problem that he knows others have. In fact a startup in the conference call space, UberConference, won the TechCrunch Disrupt Battlefield Cup last week in New York.

Bracken’s startup is called Speek and it allows people to initiate conference calls much easier than they could with traditional conference calling methods. With Speek, long gone are the days of tedious 800 numbers to remember, and unusually long codes to remember.

More after the break
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DC Startup: Cont3nt.com Was Just About King At Capital Connection TechBUZZ

anton gelman,cont3nt,nibletz.com,capital connection,techcocktail,techcrunch,

(photo: dcfounders.com)

This year at Capital Connection/TechBUZZ in Washington DC, Cont3nt was just about king. Cont3nt is an awesome new platform that helps monetize citizen journalism in new ways. The theme around the site is free press and free money and it’s the brain child of founder Anton Gelman.

Before we dive all the way into the story, this particular story isn’t just about Cont3nt, it’s also about Gelman who’s family came to the United States as refugees, to seek the very freedoms that power Cont3nt. It’s also about Gelman because he is one of the nicest people in the DC startup community and a master networker. While we are in DC quite a bit we’re not based there, yet we manage to bump into Gelman at every single event.

By the time last Thursday night had rolled around we had scene Gelman’s pitch for cont3nt four times, never skipping a beat.

So what is cont3nt? Well you can learn more in the pitch video below but in summary, cont3nt is a platform for free lance semi-pro and pro videographers to post content and monetize it at the same time.

The problem today is that social media is kicking traditional medias ass in sourcing video content for major news events. While it takes major news networks hours if not days to prepare to source a story, and hundreds of thousands of dollars to boot, the citizen journalist and the semi-pro and pro freelancers can jump on the news in minutes. Sometimes, they luck into a story as it unfolds before their eyes.

Using content’s proprietary delivery methods the top traditional media firms in the world can get access to this content in minutes rather than hours or days.

Cont3nt offers a variety of methods for selling content on the site to freelance journalists. The journalist can decide if they want to sell an exclusive piece to one outlet or license it out to several.

While cont3nt bills itself as citizen journalism, by Gelman’s own admission it’s the first market place for freelancers with some experience to get their pieces sold. It almost mirrors the “stringer” system that died sometime in the 90’s. (I used to string for CNN Radio and Gannett).

There are other consumer focused citizen journalism sites out there like rawporter which is designed for anyone with a smartphone to report the news and get paid for it,

People seem to like it. That’s why Cont3nt was just about king at the recent Capital Connection/TechBUZZ conference. Gelman and cont3nt were selected a week before the conference by Startup America as their entry into the TechBUZZ competition. With minimal time to prepare Gelman pitched on Wednesday of last week at TechBUZZ.

Cont3nt was selected as one of the top 3 best of the buzz at TechBUZZ and had to pitch for a second time on Wednesday and then on Thursday again as an entry into the “main stage” pitches as part of Capital Connection.

To top that off, Gelman also pitched one more time on Thursday night at the TechCocktail event featuring a keynote from Startup America CEO Scott Case.

Check out Gelman’s pitch below:

Linkage:

Find out more about Cont3nt here at Cont3nt.com

Check out more of our Capital Connection 2012 coverage here

Where on a sneaker-strapped, nationwide startup road trip and could use your help check it out here

NY Startup: LocalBonus Offers Extremely Simple Loyalty Rewards Program

After this years South By Southwest we quickly predicted that the “social discovery” space would become a thing of the past and that “Loyalty Rewards” would take it’s spot as the startup du jour. Now that loyalty and rewards is filling up faster than you can say Groupon, what’s going to set these startups apart is effect on the merchant and ease of use for the user.

NY startup LcoalBonus has both of those factors in check. LocalBonus is one of the easiest reward programs to set up. You simply add an existing credit card account to your LocalBonus account and you’re ready to earn rewards. In fact you can set up all of your credit cards if you choose.

LocalBonus plans a national rollout. They started out in New York and expanded last month into Seattle, Portland, Sacremento and Denver. LocalBonus founder and CEO Derek Webster told us that there are over 800 merchants in the program already.

More + video after the break
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VIDEO Capital Connection TechBUZZ ’12 Ending Keynote – Steve “Makes Our” Case

(photo: nibletz syndicate)

Capital Connection TechBUZZ ’12 Had Steve Case as the Keynote speaker at the end of the two days. In 1985 Steve Case founded AOL. It was the first internet company to go public, it was the largest media acquisition of its time.

When crowdfunding was brought up he spoke about the ability to raise funds for projects via indiegogo or kickstarter Recently he has been spending a lot of time in Washington DC convincing the US Government to deal with entrepreneurial issues and American jobs. When asked how he feels about crowdfunding (JOBS Act) he mentioned the fact that it has been passed and is waiting for the SEC to finish their part. The law had previously stated that it was illegal to sell private equity to investors online. “You can sell the whole business – 100% but you will go to jail if you sell 1%” Case stated “for the first 6 years it was illegal for us to connect to the internet.” The JOBS act focuses on modernizing an extremely old system.

In this short clip he discusses the benefits he sees in crowdfunding for startups and where it will may have the biggest benefit. As we are well aware, if you are in North Dakota, Philly, St Louis, Chicago, or Everywhere Else – it is very difficult to get covered by media outlets or to raise seed or angel capital. This is where we come in. We are planning on driving across the country for just over a year meeting with startups, incubators, accelerators, and their towns. While we cannot directly assist in helping you raise capital, we are sneaker strapped ourselves, we can help get your names out. We will come to your city and spend time with you. We don’t discriminate against a lack of funds being raised or lack of angels in your region. We only care about meeting startups who are making a go at something new.

We do need some help though, which explains the title of the article, our case has been made by Steve Case himself. Take a look below:

More stories from Capital Connection 2012/TechBUZZ here

What’s this sneaker strapped, startup road trip? Find out here

Preparing For TechCrunch Disrupt NYC 2012

The Nibletz Team is ready to bring you round the clock coverage of what is sure to be the bet Techcrunch disrupt event to date.

First off, you may remember that last year was when Michael Arrington the founder of Techcrunch got into a very public dispute with both AOL and their queen of the Blogsphere (at the time) Arianna Huffington. That dispute of course was what fueled Arrington to wear an “Unpaid Blogger” T-shirt as the emcee of last years event.

After missing a few TechCrunch events, including the most recent Crunchies in San Francisco, Arrington was invited back by the current TechChrunch regime for virtually the same duties as previous Disrupt events. We are curious to see what Arrington wears tomorrow morning when the official event kicks off. The hackathon started two days ago and is the lead in to the event.

We are also looking forward to some of the usual suspects like SV Angels, Ron Conway who is a Battlefield judge this year, as well as MC Hammer.

We are also looking forward to an interview with Hollywood Producer and founder of the LA based startup, Lovvit, Max Gottlieb. We are also hoping to sync up with our friend, rapper and tech investor Chamillionaire during this weeks festivities.

TechCrunch Disrupt NYC will be a great showcase of startups from everywhere including the Valley, NYC and “everywhere else”. If your startup is either pitching in the Battlefield, exhibiting in Startup Alley or just attending the event make sure to drop us a line at disrupt@nibletz.com

Nibletz Sneaker Strapped Road Trip Fundraiser, Now That’s More Like It

First off we wanted to thank everyone who contributed to our Nibletz sneaker strapped road trip fundraiser. We appreciate the donations and they are being put to good use on the road.

However it’s no secret that we had no idea what we were doing when we set it up and we had an extremely lofty goal of $25,000 we were hoping to fund the entire 14 month road trip in the bus but as a startup ourselves we’ve realized that was a ton of money and also with $25 the first donation someone could make, that could be even too much for some of our startup friends.

We consulted with a few of the crowd-funding startup founders that we’ve covered so far and some people who’ve been successful at indiegogo and kickstarter as well as some of the people that work for those two sites. We’ve revamped our entire fundraiser. We’ve added a $2.00, $5.00 and $10.00 donation option and decreased our goal to $5,000.

We’ve also worked out some strategic hubs across the country where we could safely park the bus and have friends and colleagues either help us with transportation to surrounding areas or hop on a low fare bus like MegaBus and BoltBus to get to some of the other towns on our journey.

We’ve started our road trip back up again in the Prius. We will immediately move to the bus quasi-full time when we hit our $5,000 goal (within 1 to 2 weeks of funding), and until then continue our mission, goal and project in the Prius.

Thanks for all your feedback. If you want us to come to your city please email us at tips@nibletz.com let us know who you are, and we’ll make a trip of it.

Please check out the new indiegogo page at http://indiegogo.com/everywhereelse and help if you can.

Thanks,

Kyle, Cameron and Brent

Here’s the link again indiegogo.com/everywhereelse

Nibletz Road Trip To Continue This Week

Thanks for checking out Nibletz.com whether you’re new to the site or have us on RSS and come every time there is a new story, thank you thank you thank you.

The feedback to the site and our mission to be the voice of startups “everywhere else” has been met with great enthusiasm from startups we’ve covered, and startups that we haven’t covered to angels, VC’s, incubators, tech enthusiasts, and startup enthusiasts alike.

We’ve actually only had two pieces of bad feedback, both along the lines of “Silicon Valley” is where all the startups are. We actually found out by talking with Jared Konczal Senior Analyst at the Kauffman foundation that, that can’t be further from the truth. There are over 300,000 startup stage companies across the country and only a fraction of them are in the valley.

We love the valley and what it’s done for technology. Our other site wouldn’t be where it is without the valley, but our mission is “everywhere else”.In covering that message we found very early on that the best way to do that is to get in the trenches with all the other startups. We’re a startup ourselves and that kind of coverage has meant sleeping in the car (and a whole lot of Motel 6’s and Red Roof Inns), eating a lot of Ramen and Pop Tarts, going to every mixer with free hor dourves and camping out while covering incubators and co-working spaces so we can really get some work done.

We’re headed back out by car at first, but we’ve been given the opportunity to use a friends 37′ bus as a mobile newsroom, promotional vehicle for our mission and the startups everywhere else, and as a place to sleep and take a shower. Of course that costs money that’s why we have this indiegogo page set up. Please check it out and help if you can.

Over the next three weeks we’re going to be in New Orleans, Chattanooga (again), New York, Pennsylvania, New Jersey, Rhode Island, Boston and Connecticut. We’ll be gradually moving west towards Chicago, St.Louis, Cleveland, Columbus, Cincinnati, Omaha, Wisconsin, and many more. We are going to be on the road from next week through September of 2013 taking a 5 day break every 3 or 4 weeks to be with our families and rest.

We’re doing this because it’s an explosive time for growth for startups and we’ve made so many great friends along the way. We’ve seen so many great areas and we can’t wait to see more.

So wish us luck and please check out our indiegogo page. Also if you want us to stop in your town please drop us an email at startup@nibletz.com let us know your startup, incubator, co-working space or event and we’ll see if it works in our calendar.

The nationwide startup community everywhere else is great and it’s only getting greater! Here’s another link to the indiegogo page

Thanks,

Kyle, Cameron and Brent

Nibletz “They’re All Over The Place” The Best Compliment Ever

Word got back to the Nibletz headquarters that a colleague of ours based in Silicon Valley told another colleague of ours “Nibletz, They’re all over the place”. That has to be the best compliment about nibletz.com

If this is one of your first trips here, here’s a little bit about is. This is our second new media startup. We soft launched it in June of 2011 basically at Disrupt. Our mobile focused site was doing very well and two of our writers Brent Fishman and Cameron Wright, and I wanted to write about other things outside of mobile operating systems. When Cameron and I went to Disrut in NY we soft launched Nibletz with a lot of that content.

We’ve actually pivoted twice and at South By Southwest our mission became very clear. We were becoming the Voice of startups everywhere else. Our traffic grew over 500% and continues to grow every day/week. After South By Southwest we decided we immediately needed to get in the trenches and live and breathe this thing like a startup, and we are.

We piled into Wright’s Toyota prius with 5 kilos of Mate, peanut butter and jelly, Ramen for the hotels and stay between the car, the rest stops and Red Roof Inns (you know they’ve upgraded a lot of their hotels). We’ve made some awesome friends in our travels and will continue to do so. We plan on staying pretty much on the road through the summer of 2013 (taking 4 or 5 days every 3 weeks to see our families).

We’ve discovered some truly awesome startup clusters in Washington DC, Philly, Richmond, Chattanooga, Birmingham Alabama and many more places. We’ve covered startups all over the place. One thing about this great country, and the world is that there are great ideas EVERYWHERE. Maybe next year we’ll go overseas too.

Now we’ve got the opportunity of a lifetime. A friend of ours, from our first site, has agreed to donate to us, the use of his 37′ bus for the rest of the trip. This means we can stop sleeping in the car and at Red Roofs. We can write more often and stay at stops longer to get even more of the great stories. We plan on going back and forth across the country and into Canada.

We’re turning to our fellow startups, incubators, accelerators, VC’s, angels and everyone in the startup community to help support our efforts. The downside to the bus is that it has a 75 gallon gas tank and goes about 8 miles per gallon. That’s roughly $400 per tank.

We’ve set up an indiegogo page at http://indiegogo.com/nibletz we’ve got some awesome sponsorship packages out there for what well be a legendary trek through America highlighting the best startups in little towns, medium cities and “Everywhere Else”

Our good friend Caleb who has co-woring spaces throughout the country kicked us off last week. Our new friends at LockerDome in St.Louis have also contributed.

Please take a look and support us if you can. We even give hugs and share Mate.

Here’s that link again at Indiegogo

Minnesota Tech Startups Gopher Angels Is Looking For You (Real Soon)

A new group of Angels is putting the finishing touches on their website, business and an event to kick off their new fund. Gopher Angels is holding an invite only event for seed stage tech startups on May 3, 2012 at the University of Minnesota’s Carlson School of Management.

Gopher Angels is currently pre-screening startups to see if they have what it takes to get funding from the group. Interested startups should visit this link to check out Gopher Angels and submit their best idea.

More after the break
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Nibletz: What’s That Small Crunching Sound? Get My Start Up Featured

Nibletz was launched in the summer of 2011. We’ve been here ever since and have seen some phenomenal growth as of late. What’s a niblet? It’s a small crunchy byte from the tech and startup scene.

We’re here to bring you news and news bytes from around the startup and tech world. You’ll see stories here from the hot startup pockets like Silicon Valley, Silicon Alley, Silicon Beach and other places that don’t have Silicon in the name like the GigCity (Chattanooga), New Orleans, Austin, Syracuse, London, Berlin and more.

In these economic times more and more people are trying to find security in themselves and taking their ideas to the next level. Many fail, while many succeed and we’ll continue to bring you those stories from start-ups next door and start-ups across the globe. If it’s interesting, we’ll run it and the editorial team at Nibletz finds many things interesting.

We love to talk to people and want to hear about your startup so if you have a startup or know of an interesting startup send us an email at startup@nibletz.com we also like talking to people on the phone and we have a bad ass phone number for that (202)-NIBLETZ (2O2) 642-5389 it’s real easy to remember.

Another great thing about Nibletz is that we want our readers to understand the news and the lingo in and outside of the valley so you won’t find stories that are backed by old Silicon Valley urban legends. We’ll source stories from everywhere.

We read TechCrunch and PandoDaily, well Daily so we won’t do a lot of regurgitating from those sites, keep visiting them as well. But make sure you add nibletz.com to your RSS reader and drop us a line or a phone call.

If you’re not sure if you have startup news or you know you’ve got some cool tech tip for us send that email to tips@nibletz.com oh and our phone number again is (202)-NIBLETZ (2O2) 642-5389