Pennsylvania Startup Archives

Founder Spotlight: Ryan Frankel CEO & Co-Founder VerbalizeIt

Ryan Frankel is the CEO and Co-Founder of VerbalizeIt, the company that delivers instant access to a global community of translators. Ryan received his MBA from The Wharton School of the University of Pennsylvania in 2012 and a Bachelors of Arts degree from Haverford College in 2006. Ryan is a 2012 TechStars alumnus, former private equity investor for Goldman Sachs and an endurance athletics enthusiast. Follow him @rvfrankel.

Who is your hero?

My dad, hands down.

What’s the single best piece of business advice that helped shape who you are as an entrepreneur today, and why?

Surround yourself with people who are smarter than you. If you find yourself at the top of the intelligence chain at your company, you’ve done something wrong. In creating a team of intelligent and driven individuals, encourage healthy debate. Disagreement is a good thing, and many times, it’s the best of things in plowing the right path forward. Encourage people to air their opinions and take a stance, even if it’s against the broader consensus.

What’s the biggest mistake you ever made in your business, and what did you learn from it that others can learn from too?

The biggest mistake has been spreading myself and our team too thin by chasing after too many different opportunities. One of the best pieces of advice I have received is that the worst word in any entrepreneur’s vocabulary is “and.” As in, “We’re focused on X, and Y, and Z ….” Be laser focused and avoid becoming a mile wide and only an inch deep.

What do you do during the first hour of your business day and why?

I scroll through all of my emails and pick the highest value emails to respond to first. It’s my own 80:20 rule and it helps me focus on the most important outcomes. I also don’t neglect or push back emails to family and friends. When I first launched my business, family and friends naturally took a back seat and I have since re-prioritized my time to make time for those who support me beyond by business.

What’s your best financial/cash-flow related tip for entrepreneurs just getting started?

There’s a fine line between (a) being so scrappy that you miss out on the right opportunities or are not able to hire the best talent and (b) being ineffective or inconsiderate with cash management. As a naturally scrappy person, I have found myself in situations where being pennywise and pound-foolish has detracted more value than it has saved me capital. I make a conscious effort to remain mindful of our cash position but cognizant of how my naturally scrappy personality can be an impediment to meeting business objectives.

Quick: What’s ONE thing you recommend ALL aspiring or current entrepreneurs do right now to take their biz to the next level?

Find someone who will absolutely rip your vision apart and engage them in a constructive debate. Even if 95 percent of their feedback is off base, you’re bound to find some real pearls of wisdom in there. Accelerate success and failure by pushing yourself outside of your preconceived notions of the right approach.

What’s your definition of success? How will you know when you’ve finally “succeeded” in your business?

Success for me is encapsulated in both personal and professional achievements. Finding personal satisfaction and enjoyment in my work and ensuring that I’m enjoying the journey and not just focused on the destination is important to me. I know I have a penchant for being too focused on the end result. Professionally, setting and achieving specific goals for revenue, market share and brand awareness is how I evaluate when I’ve finally “succeeded.” I constantly revisit these goals and our relative progress.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

Pittsburgh Startup Songwhale Born From Beowulf! INTERVIEW

A Pittsburgh startup with a funny name is engaging customers from brands across multiple touch points. SongWhale specializes in taking customer engagement to a new level using the web, text, pay and direct solutions.

The unique company offers multiple products to drive engagement and even a pay product of their own called PayWhale which offers the ability to text a payment. Paying via text is very popular in emerging countries but no one in the US has really embraced the technology. It’s actually one of the easiest ways to pay.

While interactive engagement may not seem sexy some of the things SongWhale is doing are. Not only that but the story about how Songwhale came about is one of the most interesting ones we’ve heard.

Songwhale’s four core business areas, Web, Text, Pay and Direct can be summarized like this:

Web: Songwhale can get a companies brand or message through the web on any screen; smartphone, tablet, or computer all optimized for each size.

Text: Songwhale offers engaging SMS campaigns including games, and interactives.

Pay: Songwhale’s Paywhale product offers a text payment solution that is possibly the easiest form of mobile commerce and one wildly adopted in emerging countries.

Direct: Songwhale offers direct branding and engagement campaigns that encompass web, text and pay solutions.

We got a chance to interview Songwhale. Check out the interview below:

Interview With Pennsylvania Startup VerbalizeIt: 2012 Techstars Grads

Ryan Frankel and Kunal Sarda, the two co-founders of Pennsylvania startup VerbalizeIt have been in Boulder Colorado as part of the most recent TechStars class. Their startup is a powerful translation platform that enables you to get connected to a powerful team of translators from your phone, skype or a web browser for real time translation. They also white label VerbalizeIt and make the APIs available to developers.

Techstars just held their 2012 Boulder Demo day on Thursday and by the reviews on the internet it was one of the best Demo Days to date.

There were a lot of cool and innovative startups at TechStars Boulder 2012 class this year. One thing we love about David Cohen and Brad Feld’s TechStars program is the fact that like 500 startups, you often find more startups from “everywhere else” then you do startups from the valley.

We got a chance to talk with VerbalizeIt back in July. Check out the interview below:

Pittsburgh Startup: Grail Takes Alcohol Discovery Table Side, Interview

Last week we brought you an interview with New York Alcohol Discovery startup Drynk.me. They provide an app that makes it easy to discovery new alcoholic beverages, snap pictures, jot down ingredients, and share with friends. This week we have an interview with Pittsburgh startup RhoMania who have just released a new app called “Grail” to restauranteurs to help restaurant patrons with their alcoholic beverage selection.

Grail is available in an iPad and web app version which allows restauranteurs to have servers bring an interactive alcohol menu which highlights the selection on site at that restaurant and pairs beverages with the food on the menu. Grail serves as an interactive wine and cocktail list which can be much more robust than traditional two sheet lists.

Where Drynk.me is a consumer facing app, Grail is designed to be utilized by restaurants. The hope is that the app will help increase liquor and beverage sales.

We got a chance to talk with the team behind RhoMania and the Grail app. Check out the interview below

Pennsylvania Startup: Gateskip Brings The Off Line Networking Model Online

Before you jump into this story thinking that Gateskip is just another LinkedIn wannabe, that’s not the case at all. LinkedIn is a great social network for business professionals. It’s also a great place to graduate from your Facebook existence, to just about the rest of your life.

LinkedIn has several non-intrusive ways of encouraging networking among it’s members, but they shy away from meeting new people. In fact when you want to connect with someone it asks you how you know them. If you’re familiar with traditional Chamber of Commerce business after hours, or breakfast before hours models, the purpose of the “networking” element is to meet new people.

That’s where Conshohocken Pennsylvania based Gateskip comes in. Gateskip, along with sole founder Dan Esposito, want to bring certain elements from business after hours, breakfast before hours and BNI events to the web through this new network.

While I’ve personally used LinkedIn to outsource some work and projects to people I had some kind of connection with, the ultimate purpose for LinkedIn is to serve as a social network for professionals. Gateskip is more of a business network. If you’re not sure about the difference, read on to the interview below.

While LinkedIn is connecting you to friends you may have had in high school or relationships you’ve formed through business, Gateskip is about generating leads for new found colleagues and exposing one users services to another user. Alas, it’s about actual networking.

Esposito talks to us in the interview below about Gateskip and Conshohocken which Esposito says is the Silicon Valley of Pennsylvania. It’s also home to startups like the new Scott Thompson led ShopRunner, half.com and OpenDesks just to name a few.

Disgraced Yahoo CEO,Scott Thompson, Now CEO At Pennsylvania Startup ShopRunner

Last week Yahoo announced the ultimate in poaching executives attracting longtime Google Executive,Marissa Mayer to the open CEO position. Yahoo had been looking for a CEO to replace Scott Thompson after he was ousted for fabricating a Computer Science degree on his resume.

After leaving Yahoo it was unclear what he would do next. Today, several news sites including siliconvalley.com have reported that Thompson is now the CEO of Pennsylvania startup ShopRunner.

ShopRunner is based in Conshohocken Pennsylvania with a satellite office in Silicon Valley’s Meno Park. Thompson will most likely spend a lot of time at the Menlo Park location. He has been based in the Valley throughout a large portion of his career. Prior to the Yahoo appointment, Thompson was a high ranking executive at EBay owned PayPal.

eBay also owns a portion of ShopRunner, a service that provides shopping perks to a number of paid subscribers at various website e-commerce partners.

With Thompson’s experience at PayPal he should do very well at ShopRunner.

“Joining ShopRunner is a tremendous opportunity to build on the strong foundation that the company has already established. While PayPal and ShopRunner are fundamentally different businesses, there are similarities in each of their success,” Thompson said in the company’s news release.

Siliconvalley.com did notice that the news release announcing Thompson’s hiring made no reference about his educational background. It’s obvious that ShopRunner is not concerned about it.

“We are thrilled that Scott has taken us up on our offer to lead ShopRunner’s continued growth,” ShopRunner co-founder and its current CEO Mike Golden said in Monday’s news release. Golden will continue as president of the company.

Linkage:

Find out more about ShopRunner here

Source: siliconvalley.com

Nibletz is roadtrippin to startups “everywhere else” through September 2013 more info here

Interview With Pennsylvania Startup: Mountain Of Agents, A New Kind Of Real Estate Directory

There are several varieties of real estate agent directory web sites out there on the internet. Most of them are either from a realty association, a real estate company or the professional real estate agents themselves. Well a startup in Bucks County Pennsylvania has taken the real estate directory into their own hands by providing a real estate directory for consumers, by consumers. That directory is called Mountain of Agents.

Michael Becker the founder of Mountain of Agents explains that creating a real estate agent directory for consumers by consumers isn’t their only differentiator. Mountain of Agents has simplified the ratings system, which in turn makes it more transparent than other directories.

Mountain of Agents has a simple ratings system that’s done by tally instead of long drawn out text based reviews. Also, in order to rate the agent you must be logged into Facebook making it harder to manipulate the ratings system. The Facebook integration also allows the user/rater to share that rating and their agent on Facebook, which of course is the 2012 equivalent of word-of-mouth, which is the driving force behind good real estate agent relationships.

The main goal Becker is trying to achieve with Mountain of Agents, is the need for transparency. The startup was born out of a bad experience Becker had that ended up delaying his real estate search because they had to fire the agent. He talks more about that in the interview below.

Pennsylvania Startup: Dollar Rubber Club, What Do You Think They Do? Interview

You may be surprised to find out that grown men still get school girl giddy about buying condoms at the local drugstore. I’m in my thirties and still see the discomfort that some of my friends my age have going into WahlGreens and buying condoms. The experience is compounded when you have to ask the pharmacist or store worker where the condoms are located.

There’s a chance that you could bump into your ex-girlfriend, your girlfriends mom, someone you went to school with or someone that knows your parents. Even in you late 20’s and 30’s this can be a source of embarrassment or at the least, a slightly uncomfortable situation.

Picture this scenario, you go into your local CVS thinking that tonight may be the night you have sex with your new girlfriend for the first time, and then when you’re coming down the condom aisle, purchase in hand, your new girlfriend shows up to pick up a prescription. These things happen all the time.

That’s why Dan Elwell and Anthony Eagleton, the co-founders of “Dollar Rubber Club” have gone head first into the condom by mail business.

Dollar Rubber Clubs condoms are priced competitively, come in discreet packaging and are even sent with a little silk bag that you could keep in your sock drawer.

In the interview below the break Elwell explains why the condom business, and how they stockpile condoms and turn orders around same time to keep the customers satisfied.

Pittsburgh Startup: NoWait Is Kicks Restaurant Wait Times Ass

I like casual dining and I like chain restaurants. As you guys know we travel all the time, especially during our sneaker strapped nationwide startup road trip. Casual dining and chain restaurants save us time, and aggregation because I know what’s on the menu and what to expect.

One of the problems though is wait times. They vary from state to state and city to city. The way wait times are handled also varies from state to state, city to city and restaurant to restaurant. You may wait until your name is called over a PA system. You may have to wait until the host or hostess screams your name out loud. Or you may have to wait until the beeper/vibrator goes off in your pocket.

Here’s a scenario for you. You arrive at a nice casual dining restaurant or a chain, that’s in a nice big outdoor mall type shopping center. The Apple store is just across the parking lot, and too far for the restaurant pager to work. You want to go to the Apple store but you arrive at the restaurant at 7:25 and the Apple store closes at 9, oh well you’ll have to wait until another day.

Now imagine if the restaurant could automagically text you when your table is ready. Now you can go just about anywhere within reason, and wait for your table. Imagine if you could text the restaurant back and tell them you really need 20 more minutes.

All of this has become a reality thanks to Pittsburgh startup NoWait.

NoWait uses a system fueled by iPads and other iOS devices that keeps the host/hostess, managers, servers and customers in-sync thanks to the cloud. The host/hostess app has a very familiar feel to it, reminiscent of the paper, or white board systems that many restaurants have employed until now. But thanks to the power of Apple, the cloud and no wait, there’s a lot of back end functionality that maximizes convenience and time for the customer. Of course time is our most precious commodity.

This is the idea behind NoWait, founded by Robb Meyer, Luke Panza, Richard Colvin and James Belt.

Really it was all a matter of time before someone somewhere developed a system like this and, it happened to be these four guys, and according to their testimonial video it’s working out great. Their video includes feedback from managers of chains like the Spaghetti Warehouse and local favorites like Burgatory Bar in Pittsburgh.

Now of course we know that no startup is going to put bad testimonials into their video but the testimonials seemed authentic and there’s a lot of footage provided that shows active, busy restaurants utilizing the technology.

NoWait’s quick pitch is that they are the “Open Table” of casual dining. This seems like a good analogy but it may not necessarily do NoWait justice. Where OpenTable requires the adoption of the user themselves, NoWait brings to their technology to anyone who gets in line at the restaurant.

Now if you’re one of those people that doesn’t do texting, doesn’t have a text messaging plan or god forbid you don’t have a phone (chances are you aren’t reading this website), you can still have your name called and wait around the host stand. There won’t be a huge crowd waiting, everyone else will be out enjoying their evening until they get their text message.

One of our favorite sites, DailyDealMedia doesn’t quite understand how NoWait reduces wait time, so let’s explain it real quick.

Now using NoWait instead of pen and paper, you eliminate the messy writing that can mean you call Dan 100 times over the loudspeaker instead of Don. Dan and Don look a lot alike but tables are lost in this confusion. Now your hostess is explaining to Don why he lost his table, he’s upset, and the host staff is dealing with a situation, not calling tables.

Open tables (no pun intended) are stacking up in the back and now that there are 6 open tables in the restaurant it will actually take longer doing it the old fashion way because you can’t just walk a single file line through a restaurant and drop people off.

That’s just one example of how this decreases wait time.

Another way that it saves wait time is the ability to text back. Say I just got in a heated discussion at the Apple store and I tell the Spaghetti Warehouse I need 20 more minutes. They can now call the next person and bump me down.

Yes, NoWait is a great name for this innovative startup. I just hope they build scale quickly because waiting sucks.

Linkage

Find out more about NoWait here.

Check out DailyDealMedia’s article here

Here’s NoWait’s video here

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Pennsylvania Startup: PrizeMonkey Lets You Win Free Snacks From Vending Machines

Wait free snacks? Yes free snacks!!!! Brad Thorne, the founder of PrizeMonkey is a true startup entrepreneur and founder. He told an awesome story to the StartupAmerica partnership website.

But first lets dive into what PrizeMonkey is. As we just said, Thorne is a true #startup founder and entrepreneur, in otherwords he’s poured his heart and soul into an excellent idea and for the time being he can’t even afford snacks in a vending machine, so he created a platform that solves that problem.

PrizeMokey gamifies the vending machine. Through Thorne’s innovative technology your wi-fi enabled smartphone connects with the wi-fi enabled, and PrizeMonkey enabled snack machine. Now, instead of paying for snacks, you can play sponsored games for your chance to win free snacks. Again, for emphasis, you play games on your smartphone and instead of racking up virtual points, you can win free snacks.

You’ll be able to pick from your choice of Reeses Peanut Butter Cups, Lays Potato Chips, heck even rice cakes if their in the machine. Whatever’s in the machine that’s Prize Monkey enabled can be yours for winning these games.

It’s a win-win for the end user and the game sponsor. The sponsor wants to engage the end user and what better way then with candy and snacks.

More after the break
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