When you look at your website, what do you see? Do you get excited? Do you feel as if you’re meeting all of your marketing objectives? Do you think your customers have everything they need when they’re on site? If not, then maybe it’s time to up your website game. Of course, not every website can be perfect, but it should always be your aim to get as close to that as possible. And we’re not just talking about the look of your site, but the functionality too. Because your web functionality is a huge part of the sales and marketing process. Your customers need to be able to use your website and get the most out of it. But how will you know that they are?
Well, the first part of upping your game is going to be all about your customers and what they want. We’re going to take a look at some ideas, but you really do need to look at your analytics first to figure out where your website might be lacking. From here, you’re then going to be able to work on the key areas that can be improved to make the most difference going forward. But once you’ve taken a look at those analytics and you know where the issues lie, here are seven ideas on how you can turn that around this year.
Focus On White Space
It’s often hard to look at your website objectively, but you really need to do this in terms of the design. Because something that looks cool to you, may be irritating to your customers. To avoid this, the best option for your design is to focus on white space. When you have lots of space in your design, it looks clear and functional. Your customers will be able to navigate around the site more easily as your menu options should also be a lot clearer (an extra hint here).
Create A Featured Products Section
If you want to work on your product sections a little more, then why not think about adding in a featured products section. By working with a software company, you could come up with something really cool. Whether it’s a plugin that you’ve made specifically, or a section of the site that allows you to showcase certain items, not only can this be a really cool new feature of the site, but it may also help to push your sales too.
Work On Your Account Area
Next up, you’re going to want to give your members’ area a little attention. When it comes to the ‘your account’ area of the site, you’re going to want to make this exciting for your customers. And you have a really great opportunity to increase your sales in the process too. By making this area more exciting with personalized recommendations and features, you’ll be able to keep your customers interested and buying your products.
Offer A Loyalty Program
As an extension of that, or something in its own right, you should also think about offering a loyalty program. Loyalty programs where your customers can collect points and redeem rewards are an excellent way to not only keep your customers coming back, but to increase your engagement with them too.
Launch An App
From here, you may also want to think about what you’re offering in the mobile front. Because if you don’t have a mobile-optimized site, you may be missing out on a large chunk of custom. Not only should you think about having a site that works well on different devices, but an app too. With a specific app, you can target your mobile customers and make shopping easier for them too.
Improve Your Content
How is your content looking at the moment? Because if it’s not engaging or interesting or really getting the results you need, then you’re going to want to work on that. Improving the web content that you have is so important to not only engaging your customers, but getting them on site and keeping them there too.
Work In New Tools
Finally, you should definitely think about the new and exciting tools that your business could use. There are a ton of must-have features that every website should have, so if you haven’t got those covered off yet, now’s the time. But you may also want to speak to your developer about different software applications that you can use to really spice up your website features and see improved results.