To do well in business, you can’t just be focused on what you’re doing. You need to have your eye on the competition too- in a world saturated with businesses you’re always going to be competing for customers. If you want to truly be successful, you need to give people a reason to shop with you rather than hopping on over to a similar store or business. That way you will be turning a healthy profit while holding your share of the market and making money while giving people what they want. But these methods aren’t always obvious, and some of these things might not seem linked to your competition at all. We all know that being different, having a good unique selling point and keeping an eye on your competitors products and prices are all good ways to go about this. However, there are some others too- give them a try and you might well find that it helps you get ahead. Here are some ideas
Improve Your Office
When you’re thinking about getting ahead of your competition, chances are your first thought doesn’t go to your office. But actually, it’s a great place to start. Providing your workers with a pleasant space can help them to be more productive. More work done (and more efficiently) can mean turning more of a profit and generally boosting your business. It can also make you look more professional to clients and customers, and creating a good impression could well lead to more sales. Light, neutral walls, good quality furniture and equipment, professional signage and lovely green plants will all make for a pleasing office space that most people will enjoy. A well-designed office simply shouldn’t be an afterthought, and if you’re looking to get ahead of your competitors then it’s well worth looking into.
Going global and selling worldwide allows you to enter foreign markets, and generally allows your products and services to be available to as many places across the globe as possible. This allows you to make more sales and reach a wider audience. However it can be tricky, and some elements can be a logistical nightmare. First of all, you will also need to expand your production services to be able to cope with a global demand, as your company will need to be ready to tackle the extra workload involved? You will more than likely need more employees, managers, staff in general. Not to mention extra departments in your company. You will need to secure reliable supply lines, and look into things like shipping containers as a way to transport your items in bulk. However once you’ve worked out the kinks and things are running smoothly, it’s a chance to be turning a much bigger profit and kicking your competitors to the kerb.
Gain Good Reviews
If a customer is undecided between two businesses, checking out both of their reviews is an easy way for them to make their mind up. If you have lots of glowing reviews over a good time frame, this can really help to build up confidence in the customer’s mind and sway them into shopping with you instead of your competitor. Unfortunately you can’t give incentives for positive reviews, however what you can do is simply ask people. While some people will leave a review off their own back many won’t, but just asking them nicely can be enough for them to do so. If you have a facebook business page there’s a section you can add to allow customer reviews. Otherwise, third party review sites such as Reevoo and Trustpilot are very well trusted. Make sure you’re providing excellent service every time, as well as responding to any queries or complaints. Complaints can be frustrating, however they give you an insights as to where things are going wrong and can allow you to improve. Make the necessary adjustments so that you’re not failing customers in the same way again.
Improve Your Online Presence
The big companies on the world have got on board with what apps can do for their business long ago. However lots of smaller and mid sized businesses are still living in the stone age in this respect. And it makes no sense, we all know how we’re glued to our smartphones, and now research has even shown that more sales are made on phones and tablets than on laptops and computers. This just shows how things have moved on in the modern world, and as a company owner, is this something you think you can afford to overlook? Since many of your competitors won’t have a business app right now, use this as a way to get ahead of them. They will catch on to this later on, but for now it gives you time to build your customer base and generally get ahead. Have your website redesigned if it needs it too. This will be the first thing many customers see of your business and so it needs to make a good impression. And if they’re clicking around through similar stores, it makes sense that they’re likely to eventually settle on one that looks aesthetically pleasing. It might not be the number one thing the decision is based on, but it certainly helps to sway things in your favor. If your site looks amateur it could well put customers off, as they may assume the rest of your business is just as unprofessional. You then lose a customer to one of your competitors. The way you present yourself online is crucial so be sure that this is something you’re getting right.
These are just a few of the more unexpected ways you can boost your chances of customers choosing you over your competitors, and getting ahead in general. Focus on doing great business yourself, but keep a watchful eye over your shoulder to make sure your competitors aren’t doing things better and taking customers, or even doing something that renders your own company obsolete.