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Do You Want to Build a Startup — Or a Small Business?

Neil Thanedar, LabDoor, Guest Post, startup tips, YECA couple months ago, I officially left my rapidly growing, profitable small business to launch a tech startup with a huge vision and zero salaries. Why did I do this? For me, it came down to the huge differences between a small business and a startup.

First off, the biggest difference between these two company types is in their top objectives. Small businesses are driven by profitability and stable long-term value, while startups are focused on top-end revenue and growth potential. Steve Blank’s three-minute definition provides great insight.

Earlier this year, I also got the opportunity to meet Mark Cuban, Kevin Plank, and Scott Case, who asked me a classic question with a special motive: “What do you want out of your life in five years?” I knew how Cuban and Plank had made eight-figure companies in their twenties, so I said, “Thirty million dollars,” thinking it would impress them. Instead, Plank said, “That’s a terrible goal!”

That remains the best piece of business advice I have ever gotten. Instead of focusing on great products and huge customer bases, I was too focused on dollar amounts — a small-business mentality instead of a startup mentality. I spent the rest of the weekend working with Case on new business models and products, and left these meetings with a grand new business idea.

My startup journey led me to launch LabDoor. LabDoor provides report cards for  your medicine cabinet. Products are graded based on safety, efficacy, and price. Behind the scenes, technical experts analyze top FDA, clinical and independent lab data that informs the product safety apps. Building this startup has been the perfect opportunity to continue my obsession with science, while greatly expanding the amount of people that will benefit from this research.

To be clear, there is nothing wrong with starting your entrepreneurial career with a small business. Building a solid financial base will help create a longer personal financial runway for future startup ventures. Also, establishing a successful small business can build credibility and networks through the business community that will be hugely valuable when launching a startup that requires outside angel and VC investments. But while you do that, be careful not to get too comfortable with a steady paycheck.

How do you decide which one is for you? First, ask yourself, what is my tolerance for risk? And what is my tolerance for failure? Because no matter where you are in your life, it is a great exercise to stop everything and visualize your absolute top-end potential. It’s the kind of brainstorming you did as a kid, when you imagined being the President or, even better, an astronaut.

Then, start by deciding the biggest problem in the world that you want to solve.  Develop your ideal solution to this problem, and then invite your trusted friends and family to poke holes in it. Iterate until you’ve got an awesome idea. If you can build a great team around your awesome solution, now you can stretch one foot into the world of startups.

Finally, determine your top objective. Is your long-term goal to build a nest egg or make a dent in the universe?

What do you really want out of your life in five years?

Neil Thanedar is the founder and CEO of LabDoor, a mobile health startup providing consumer-focused product safety ratings. At 24, Neil is the visionary and scientific mind behind a company seeking to replace the FDA and Big Pharma as our top sources of safety information about pharmaceuticals, supplements, and cosmetics.

The Young Entrepreneur Council (YEC) is an invite-only nonprofit organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

Check out our interview with Neil Thanedar here.

EE-FORENTREPRENEURS

Why Brands Are Spending $43 Billion On Stories This Year–And You Should Too

Did you know that 90% of consumers find custom content useful, and that 7 in 10 consumers prefer content campaigns over display advertising? That’s why it’s so important to focus on a content strategy – it builds trust and relationships with your customers.

Even though content campaigns have many shapes and sizes, the main goal is the same — attracting customers to you through quality content. Over at Markerly, we call them STORIES.

Markerly, Sarah Ware, Guest Post, startup tips

Why STORIES are Important

S EO. Stories build your SEO. The more content that you have out there, the higher the chance that Google will feature you.

TRUST.  Stories build trust with your audience. Educate your potential customers instead of being overly sales-y.

ORGANIC. Incorporating a pull strategy to attract customers to you, instead of a push strategy attracts customers more organically.

RETARGET. When you use Markerly for your content campaigns, you will target niche audiences that are most likely to engage with your content. If you want to target married women who live on the West Coast that are into fashion, we can run a retargeting campaign to that specific audience.

INSIGHTS.  Another benefit of using Markerly for your content campaigns is the ability to run polling within the content. While running your campaign, you can ask the readers questions about your brand and we can collect emails and demographic information .

EVERGREEN. Unlike display ads, content never disappears from the web–it’s always there, searchable, and improving your SEO and thought leadership.

SOCIAL. You’re not going to share a display ad, but you will share a thoughtfully written post.

STORIES and Your Brand

STORIES are the most organic and effective way to build your brand online, and that’s why over 43 billion dollars have been spent on content marketing this year alone! Whether you are already advertising through content, or you are exploring your brand’s options, you’re in good company. Over 39% of marketing, advertising and communications budgets are dedicated to content marketing.

Taking the time to incorporate a pull strategy to attract customers to you through quality content instead of the generic push strategy (spraying ads out that add no value) is the future of advertising and already yields better results and conversion rates. We’re excited that more and more brands are moving towards STORIES so that they can improve their ROI and take their market insights to another level.

Markerly makes publishing tools that we’ve proudly been using since their alpha stage over a year ago. Right click on anything on Nibletz and watch Markerly go to work. For more info visit markerly.com

 

How To Start A Small Business From Your Phone

Startups, Startup tips

Starting your own business is exciting, invigorating, and easier than ever. These days, if you have a smartphone and a Wi-Fi connection, you can plan a startup in catering, web design, or any other industry. First, you’ll need to come up with some essential information, then you can find comprehensive apps that will help you do the work.

Put On Your Thinking Cap

To start a small business of your own, you need a great idea. Ideally, you should do something that you love, even if you have to work at it. You also need to take a look at your competition. A brand new business in a saturated market really has to work for success and it doesn’t always happen.

Say you want nothing more than to start a mail order baking business. There are tons of similar businesses, but that doesn’t mean you can’t continue with your idea. You have to make it new, fresh and give it a twist or a gimmick, but make sure the gimmick works. Don’t do something to gain attention if it won’t work for the long haul.

Come Up with the Perfect Plan

What do you hope to accomplish with your business? After you polish your idea, you need to sit down and think about how you will define your business. Come up with short-term and long-term goals, as well as details such as size, expected volume of sales and your target market.

Your business plan isn’t just for you. It also needs to contain information about viability. You have to prove that you’ve researched the market. This is essential for attracting investors and business partners. To that end, your business plan should also outline how you intend to finance your business.

Explore Education Options

You have to educate yourself. If you already have a business degree or experience, you don’t necessarily have to take classes, but brushing up never hurts. You can also take classes that relate to your big idea, such as cake decorating classes, art classes or automotive classes.

There are things you need to learn as the person behind-the-scenes as well. Learning about tax information for small businesses is invaluable. You may also want to learn how to create marketing strategies, how to choose your operations people and what to do about insurance. That way you’ll also figure out if you need to seek professional help from outside sources.

Start Downloading ASAP

Once you have your plan in order, turn to your phone. With the right apps, you’ll find you can easily start and run your business right from your BlackBerry 10. Some of the most essential apps for small business owners include:

  • Mint.com: which helps you keep up with your investments, bank accounts and payments
  • Appointment-plus: which helps you keep track of appointments and sends out reminders to reduce your no-shows
  • GoPayment: an essential mobile payment app and built-in card reader that will allow you to accept money straight from your phone

With a good idea, business know-how and these apps, you’re guaranteed success. How has your phone helped you manage finances or business?

About the author

DJ Miller is a graduate student at the University of Tampa. He is an avid gadget geek who spends most his time writing on anything tech related. In his spare time he likes to travel, play soccer, and watch movies. You can follow him on twitter @MillerHeWrote

See why this is a must attend conference for all startup founders everywhere else.

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6 Startup Lessons From Man’s Best Friend

Guest Post, Startup Tips, YECRecently, I wrote an article about how dogs can be an asset to entrepreneurs and their startups. I thought it was a fun topic, but I was not prepared for the overwhelming response. Entrepreneurs from all over the country emailed me with stories of their own dogs and how much they’ve learned from them. The advice was just too good to keep to myself.

Below, a selection of entrepreneurs (all fellow members of the Young Entrepreneur Council) share the wisdom they’ve gleaned from their furry friends:

1. Live in the present.

From Snoopy, our office mascot and a vivacious maltipoo, I’ve learned that living in the present moment is the best gift you can give yourself. He loves it when he gets a treat, but he is just as content taking a nap on my pillow.

– Shama Kabani, The Marketing Zen Group (@Shama)

2. If it’s not rewarding, don’t do it.

My dog won’t do menial tasks without promise of a reward, and neither should entrepreneurs. Sure, Zoe will sit on command or come when called, but it’s always because she enjoys the treat or attention more than the alternative. I too try to only do things that are fun, rewarding and enjoyable. Life’s just better that way!

– Alexis Wolfer, TheBeautyBean.com (@AlexisWolfer)

davidadelman3. Maximize fun.

Spending time with my Wheaten Terrier Lulu reminds me not to take life too seriously and to leave plenty of time for relaxation and play. For instance, without taking a breather from the go-go startup mentality, I wouldn’t think of creative solutions to some of the problems I face on a daily basis that are programming related, project management related, etc. In general though, I’ve learned from her that you have to maximize your fun as much as possible. That way, work isn’t really work!

– Matthew Ackerson, Saber Blast (@saberblast)

4. Never stop trying.

Growing up, I had Desert Tortoises as pets. The oldest and largest of the two actually learned how to open our back screen door. In the summer, she would open the door and hide under a bed where it was much cooler. We got smart and started locking the screen door so she couldn’t get in. However, that didn’t deter her. She would try every day to open the door, and from time to time we’d forget to lock it and she’d come right in. The moral of the story is that, as an entrepreneur, even when the door is locked, never stop trying — because one day, someone will leave it unlocked, and that’s when your perseverance will pay dividends.

– Mark Cenicola, BannerView.com (@markcenicola)

5. Find a sounding board.

My min pin, Frisco, and I have been “working” together for the last couple of years. Working with him has taught me that our own headspace can be our worst enemy. What sounds like a good idea in your head might not be a great idea in practice. To prevent bad ideas, I tell Frisco what I’m thinking. By talking through my idea out loud with him, I can find out what needs to be improved or get confirmation on my concept. If Frisco were a human, he’d be really annoyed with me. But since he’s a dog, I can bounce ideas off him without any worries.

– Brett Farmiloe, Markitors (@BrettFarmiloe)

6. Don’t take work (or life) too seriously.

I adopted a puppy about a year into my startup, and it definitely enhanced my quality of life. Watching her play reminds me to follow suit. Don’t take work or life too seriously. Sometimes, you just need a break. This realization has done great things for my energy and creativity, and for my startup!

– Martina Welke, Zealyst (@zealyst)

Does your dog inspire you, too?

David Adelman is the Founder and CEO of ReelGenie, an online platform that will revolutionize the way family stories are told and shared. David is also Founder of Reel Tributes, the premier producer of high-end documentary films. Reel Tributes’ films preserve timeless stories and memories for families and family-owned businesses.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

Wait you’re a dog owner, this New York startup is FitBit for dogs.

EE-FORENTREPRENEURS

5 Advantages To Forgoing An MBA

Guest Post, startup tips, YECWhere you choose to learn is one of the most important decisions you’ll make in your career. The choice between attending graduate school and working in the real world is in fact the choice between two different models of education — and two very different outcomes. Each will enhance and challenge you as a professional, but you will emerge a fundamentally different person depending on where you spend your time.

Meanwhile, the world is changing. The cost of a graduate education is at an all-time high, but employers are entertaining candidates from a range of backgrounds and fields, with an increasing interest in productivity and results. The Internet has opened up new channels for employment, networking and professional development, as well as entire industries, tools and communities. Resources that were previously locked up in the hallways of the university are increasingly accessible in the real world.

So as you navigate the decision, you must ask yourself whether grad school — particularly an MBA — will help you accomplish the things you want to achieve and become the person you want to be. Answering that question honestly is a critical step for every business professional.

I’m an entrepreneur, and my view (particularly in this unique era) is that working in the real world is a far more valuable, enriching experience than grad school. I therefore chose to opt out of an MBA and pursue my education through real-world startup experience.  Here’s why:

1. Doing Over Learning

The old adage that you learn best by doing has never been truer. Two years hard at work in your field, as opposed to two years in a university learning about your field, will always be a more valuable experience. All theoretical training must eventually find its application in the real world, so why not play there from the start? Even with a graduate education, most candidates will find that employers care far more about real-world experience than business school training. Ask yourself: How best can I spend the next two years? I’m confident that for most people, a truly productive two years will center on the real world.

2. The Value of Paper

It’s a glamorous, interesting degree, but the MBA is no longer a requisite passport to the kingdom of business. Nor is it always reflective of the real world: Discussions in the classroom only simulate the dynamics of the working world. Real-world experience, in contrast, always speaks for itself. It also says a great deal about you — your priorities, your passions, and your abilities. What’s more, the market is teeming with MBAs, and companies in this increasingly specialized world want more than a degree. They want a person, and one who can achieve real results.

3. Life On Hold

In addition to the sky-high costs of grad school, there is also the significant opportunity cost that all candidates take on when they head back to school. Two years in a classroom also means two years not spent making money, developing relationships, enhancing skills and learning about your field. Many candidates find that personal lives are put on hold as wedding and family plans are delayed until after graduation, even though the burden of these costs (tangible and intangible) can last years. Part-time and fully-employed graduate programs are designed to manage that downside, but many students end up straddling both school and the real world without getting the full experience from either.

4. A Demanding Vacation

Grad school is often celebrated as a vacation from the real world — that is, to some degree, the allure of the MBA for many professionals — but a rigorous program done properly is one of the most strenuous experiences imaginable. Assignments build up, extra preparation and teamwork become paramount, social and extracurricular activities beckon, and sleep becomes a distant memory. Many candidates end up wondering whether they wouldn’t rather be paid in the working world — where they would also be getting hands-on experience — to forego so much of their personal lives.

5. The Right Education

Take a moment and define your goals. Make them clear, honest and attainable. Invest the energy, emotionally and intellectually, to truly understand where you would like to go — and, most importantly, why. Then ask yourself how grad school will bring you closer to that goal. Oftentimes, grad school becomes a replacement for the hard work and choices you must make in the real world. Or it is a common path that was thrust on you by a company or encouraged by your industry. In many cases, the MBA isn’t as pivotal as it seems to getting where you want to go in life. Operating in the real world, where you ultimately want to advance, is the greatest education imaginable.

Bottom line? Education is a deeply personal choice. And it’s important. It helps define who we are, what we know and how we work. Where you decide to learn should reflect your goals in each of those areas.

But when it comes to advancing your career, your education and your life, the instincts and insights you acquire in the real world will always serve you better than the ideas and concepts you explore in a classroom. I encourage you to continue playing in the real world, as I did. I’m confident you’ll be a stronger, smarter person for it.

Jay Wu leads Innovation at A Forever Recovery. In his startup experience, he has built a digital marketing agency, a content network, and an e-commerce store. Jay speaks in the Bay area about social media marketing, SEO, and current trends in the internet-startup industry.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

Cash flow is king, this founder learned the hard way.

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Finding New York Success By Way Of Miami Living

Neilsen Paty, startups, startup tips, Guest PostBy: Neilson Paty, Founder & Creative Director of Jetty Productions

Can sunshine and beaches improve your bottom line? At Jetty, we found the answer to be yes — and it’s a nugget of wisdom I try to pass along to my fellow entrepreneurs.

Technology start-ups are born in the minds of the founders, but that idea can incubate anywhere — a coffee shop, a home office, even a garage. As every entrepreneur knows, these ideas can come out of nowhere and spring to life at unexpected times; sometimes, proof-of-concept arrives lightning fast while other times it might take months or years of massaging an idea into a workable model. Whatever the case, the one sure thing that an entrepreneur can count on is this: every single penny counts along the way.

For entrepreneurs, your life is your business. Personal and professional time meld into one, and don’t forget about finances. Suddenly, things you take for granted at a corporate job — such as ergonomic chairs and endless supplies of pens — become a tangible expense. The old adage of “a penny saved is a penny earned” becomes magnified.

Today’s start-ups are lucky in that they were born into the technology age. Not only do we develop ideas for the Internet, the Internet allows us to work on these ideas anywhere because of its immense communication and collaboration abilities. Necessities like office space, supplies, and cost-of-living are still hovering over the bottom line, even in the best of circumstances. That’s the bad news. The good news is that we’re not necessarily tied to geography, and that allows entrepreneurs to think outside the box — or in my case, think outside of New York City.

In 2006, I founded Jetty Productions in the skyscrapers and bustling streets of New York City. As a digital content creation company, it was the ideal place to situate our blend of creative and technical. Focusing on premium video content, we worked with many of the best companies in the business. In early 2009, everyone had to tighten their wallets, no matter what the situation. With that in mind, the door opened to a new possibility — and with technology powering cloud services, smartphones, and other accessibility tools, it made sense to leave the Big Apple and take root in Miami. By that time, Miami’s beautiful Brickell neighborhood had a startling vacancy level; it was easy to find office and living space at rates that would make even the most die-hard NYC dweller drool. It also helped that Florida has no state or city tax on personal income.

The savings easily trickled down to the way I could put money into my business. This kicked open the door to a level of flexibility in what we charge, what we take on, and our resources. We can scale up or down as needed, and the annual savings compounds itself into our client base and bottom line. Jetty’s revenue increased significantly these last few years, and things are on track to continue. I truly believe that Jetty’s move to Miami has directly impacted our success. Because of our always-on connectivity, we still easily integrate within any agency anywhere in the world, including our many clients in NYC.

When I talk with entrepreneurs these days, I always stress two things: first, start your business where you can achieve a strong foundation of customers, and second, once your foundation is solid, move to a place where it’s easier to grow. For Jetty, that was Miami — for you, that could be anywhere in the world that supports your logistical and financial needs. It’s been four years since I left the skyscrapers and traffic of New York City, and our business has never been stronger.

About Neilson Paty

Neilson is the founder & Creative Director at Jetty Productions, a place for brands and agencies to create short form premium video content. Neilson is known for leading eye popping content driven campaigns steered by an analytical and user engaging approach. Jetty Productions has a client roster to include over 50 companies, creating thousands of videos viewed and shared millions of times via broadcast, film, web, & mobile.

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3 Ways To Improve Your Startup’s Pitch Deck

As an early-stage entrepreneur, you must constantly keep your pitch materials up to date, even if you don’t seek venture capital funding until the future. Whether investors reach out to you or vice versa, there are certain questions that are almost always asked. In my observations of the startup market — and my experience of the million-dollar seed raise my company completed last year — investors usually end up focusing on three very specific items.

To maximize your company’s chances of pitching your startup successfully and securing venture capital, here are the three questions that every pitch deck should answer:

1. Does it look like your customer base is growing?

If it does not look like your customer base is growing, you are dead in the water. That may be an obvious point, but I cannot tell you how hard it is to communicate customer traction to prospective investors. Investors, like you, have limited time. You need to graphically depict that you are growing in as few words as possible, using a solid visual representation.

We have taken a lot of different cuts at this slide, but the version below seemed to resonate best:

pitchdecks1

2. Do your customers like your product?

I’m speaking for both B2C and B2B businesses here – you need to be able to demonstrate that your product is getting “stickier” somehow, and the usage patterns of your customers are getting more favorable. In our case, we choose to depict traction in terms of number of pieces of written content our customers purchase from us each month – fortunately, that is trending upward for us:

Fundraising, Pitch Decks, Guest Post, Startup Tips, YEC

The reason you need to demonstrate that your product is sticky is simple: acquiring new customers is MUCH more expensive than getting existing customers to pay for your product again. Not only that, but happy customers are also your best salespeople — if you are able to successfully demonstrate that your existing customer base is happy, that in and of itself is a low-cost sales channel. I cannot tell you how often we get asked for the above slide, and we try to update the data on this as frequently as possible.

 

3. Does it look like your business/product can actually scale?

Remember that venture investors are not interested in ordinary returns — that is why they are in venture capital and not in the S&P 500. If you are not able to demonstrate a clear path to $100M within five years, your company is not a good candidate for venture capital. We constantly get asked about scalability, and truthfully, there is no great answer for any company – all you can do is take your best shot. For us, it is a product slide that looks like this:

PitchdecksG3

We figured out that the bottleneck for our customers creating content was coming up with topics fast enough. We introduced a product (“topic pitching”) that allows our writers to pitch businesses on the fly. It had a nearly 52 percent conversion rate to paid business. Our writers are essentially doing demand generation for us. That is what we want to communicate to potential venture investors, should they come knocking at the right time.

Similarly, your business likely has a “magic” lever that will allow you to reach that 100M in revenue point (a big maybe, I realize) if you keep investing in a certain product, or channel. Once you figure out what the lever is, you need to figure out a way to communicate that.

It never hurts to keep your materials up to date, and it cannot hurt to have the above slides ready at a moment’s notice — should the right investor come along.

Sunil Rajaraman is the founder and CEO of Scripted.com, a marketplace for businesses to hire freelance writers. Scripted.com has a pool of 80,000 freelance writers, and ranks as one of the top five largest writer communities on the Internet. Scripted.com currently provides hundreds of businesses with thousands of blog posts, tweets, press releases and articles each month.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

Cash Flow Really Is King: I Learned the Hard Way

Guest Post, YEC, StartupsAt 23 years old, I started Infographic World, a data visualization company working with brands to tell their story in a more visual and effective manner. It doesn’t matter that I’ve practically studied business since childhood or that I have an MBA—there is simply no greater teacher than failure. I’ve had to acknowledge this truth more times than I can count.

My first lesson came about 10 months into starting the company. At the time, I had virtually no systems in place to track money: how much was coming in, how much a job would cost, how much I would eventually need to pay vendors, etc.

More importantly, I never stopped to think about the payment terms I was offering my clients. In my head, I had been conducting a fair amount of business, so the money would come in whenever it came in, and I would be fine as long as there was a nice, comfortable amount of money sitting in the business bank account. To make matters worse, I always wanted to pay my vendors, so whenever I received an invoice, I would cut a check immediately, every time.

On a particularly fateful Friday, I was printing out the invoices that were in my inbox. For some reason, a lot of my jobs had come to a conclusion around the same time, which meant that there were now a lot of contractors that needed to get paid. I laid out all of the invoices on my desk, added them all up and wrote down the total number. Just before I began writing out the checks, I randomly figured that I should check my bank account balance and see what I’d be left with after paying these vendors on time, like I always did.

The next moment was one of the worst feelings I’ve ever had in my life—my bank balance wasn’t enough to cover the amount I had promised my vendors. It wasn’t even close, actually.

I closed the office door and sat there at my desk with a pain in my stomach that completely overwhelmed me. For the first time in my life, I felt like a complete and utter failure. How could I have been so stupid to allow a situation to arise where I had to pay out more money than I actually had in my bank account? I didn’t want to upset my vendors; they were the lifeblood of my company in terms of producing something for my clients. In my head, my business wasn’t going to survive the next 30 days.

I decided to visit my parents’ house that weekend and speak with my father, who has always been a mentor of mine and someone in whom I confided in times of trouble. I explained my situation and we sat there for hours, discussing what caused the problem and different ways to remedy it in the future.

With a hard look, I realized that my first problem was obvious: I wasn’t enforcing any sort of payment terms with my clients, and I was paying my vendors too quickly. Essentially I was paying for jobs long before I was actually being paid for them—a model that will eventually catch up with you, as I’ve learned. I proceeded to set up new terms both for the clients and the vendors: I began to require a certain percentage of money up front from the client, and also came to an agreement with vendors to pay them in a manner that’s more realistic for me as a business owner.

In order to enforce these new policies and prevent myself from making such a great mistake again, I found that I also needed a better way to track what money was going in and out of my company. My father insisted that I set up a “reserves” bank account for my business: whenever money was received for a job, I would set aside what I knew to be the future costs of this job into this separate bank account. This way, regardless of when the job got done, the money that would be needed to eventually pay the vendor would always be there.

This truly was my great mistake, but what matters is surviving it — and learning from the experience.

Justin Beegel is the founder of Infographic World, Inc. He left the big corporate world at 23 to help companies transform the way they communicate their messages—essentially taking things people don’t want to read (long and boring PDFs, text-heavy articles and dense subject matter) and turning them into captivating visualizations that people actually want to read.

The Young Entrepreneur Council (YEC) is an invite-only nonprofit organization comprised of the world’s most promising young entrepreneurs. The YEC recently published #FixYoungAmerica: How to Rebuild Our Economy and Put Young Americans Back to Work (for Good), a book of 30+ proven solutions to help end youth unemployment.

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11 Tips For Transitioning From Employee To Employer

Guest Post, startup tips, YECQuestion: What’s your best leadership advice for going from employee to boss — of yourself, and maybe others too? (name one tip)

Get Ready for the Investment

“You’re used to managing a crushing workload, difficult clients and phone on perma-ring, but when you’re the boss, you get to handle ego and emotions too. An important lesson is that managing personalities, expectations, egos and abilities is just as important as everything else on your plate. A happy, healthy, productive team is a product of time and energy spent caring for your team on a personal level.”

Yael Cohen | Founder, President, CEO, Fuck Cancer

Pick Up the Boss Work

“One of the most common thing that employees do when they become the boss is they still do employee tasks.That kind of work is supposed to be done by employees and you are supposed to do boss work! When we run a business, it is our job to build systems and manage people to run these systems. If you find yourself doing the work, keep asking yourself, how can I replace myself for this task?”

Remember the Other Side

“One thing I find important as a boss is to remember what it was like on the other side, as an employee. For example, I used to hate when a boss would micromanage me. I sometimes catch myself doing that with my employees, and then stop and remember how much it bothered me, and try to stop the habit myself. You want the people working for you happy and productive, so remember what made you happy.”

Seek Perspective

“Always know where your organization is in its life cycle and where you are as its leader. Your role and the company’s needs will change at the pace of growth and you need to be steering the ship through its various phases. Regular reflection, time off and insights from outside will help you to zoom out.”

Christopher Kelly | Co-Founder, Principal, Convene

Learn to Delegate

“The hardest part of moving up the ladder is knowing what to hand off to someone else (or even to automate). Most of us assume that as the boss, we have to do everything. The reality is that we’re responsible for everything — but who actually does the work isn’t important.”

Keep Up the Confidence

“Believe in yourself and your decisions and get comfortable with managing employees. Stay firm in your resolve, but not rigid and inflexible. Don’t be afraid to ask more experienced mentors for advice and to utilize the services of consulting firms. If you keep focused, stay calm, and are willing to work hard, you will find it extremely rewarding and fun!”

Zach Cutler | Founder and CEO, Cutler Group

Maintain Transparency

“I strive to be really transparent and open with my employees. I’ve experimented with varying levels of openness, but ultimately, being more transparent and honest with everyone is the best option. If they understand me, and my drive to push them to be the absolute best they can be, we can have success both individually and as a company.”

Justin Beck | Co-Founder and CEO, PerBlue

Create the Systems

“Focus on creating systems and getting organized. If you do not have systems in place with clear directions and checkpoints, then you’re going to struggle to manage and lead your team. Once you have systematized your business and organized your own projects and tasks, then you can lead by example.”

Pete Kennedy | Co-Founder and Managing Partner, Main Street ROI

Start Planning Ahead

“Planning is the key to having perspective on what’s most important now and working ahead to proactively address potential challenges. If you are the boss and you don’t plan, you not only create stress for yourself, but also for your employees. Make this a daily habit so that you know how to lead best.”

Elizabeth Saunders | Founder & CEO, Real Life E®

Discipline Makes a Difference

“When you’re an employee, you can usually rely on upper management to guide you and prod you when work needs to get done. When you’re the boss, the responsibility lies completely on you, so you need to practice discipline and focus. If you don’t, who will?”

Steven Le Vine | CEO/President, grapevine pr

Build Your Brand

“Make sure you focus on building your professional brand. The more credibility and authority you have, the more opportunities will come your way and you will be able to lead more effectively.”

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Image: kwwl.com

Startup Tips: 5 Elements Of An Effective Business Meeting

Guest Post, Startup Tips, YECEntrepreneurs spend time quizzing themselves on business particulars for their meetings with important new contacts, but often forget the human side of the interaction. However, knowing your business “ins and outs” is not enough – they must also be effectively conveyed.

Whether communicating to an important distributor or venture capitalist, entrepreneurs must be strategic about how they influence others to join their side. Meetings are not just information exchanges — they are also “relationship-building” sessions. Establishing these relationships enables your efforts to take root and make a difference for your business.

To that end, based on research and best practices, we have developed the “five C’s” of an effective meeting:

  1. Compelling: Tell a story to help illustrate your point. Everyone responds to a story and research has shown that stories increase message retention.
  2. Clarity: Be focused and clear. Often, entrepreneurs, especially those who are experts, want to share everything they know in the first meeting. This is not about impressing your audience with the breadth of your knowledge. Be restrained in what you share – summarize the high points. A great meeting will lead to follow-up discussions.
  3. Consistency: Do your homework on meeting participants. Connect to their interests, including past decisions or common interests.
  4. Conversation: Allow for dialogue. Creating an opportunity for a two-way conversation will allow for questions and clarifications, which leads to greater buy-in.
  5. Close: End the meeting effectively by including a direct request. Never let an opportunity pass to ask for support – for dollars or for introductions.

So as you plan your meetings with new contacts, remember it is important to start small and build a solid foundation for a long-term, mutually beneficial relationship.

This post originally appeared on the author’s blog.

Suzanne Smith, MBA is a serial social entrepreneur and bridges many disciplines, including serving on the National Board of the Social Enterprise Alliance, coaching nonprofits as Managing Director of Social Impact Architects and Co-Founder of Flywheel: Social Enterprise Hub, and educating future leaders as Adjunct Professor at the University of North Texas. She holds an MBA from Duke University, where she was a CASE (Center for the Advancement of Social Entrepreneurship) Scholar and continues to serve as a Research Fellow. 

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

 

Startup Tips: 5 Website Mistakes That Are Costing You Customers

Startup TIps, Guest Post, YECYou love your website like your baby. It represents your startup perfectly — except when it doesn’t.

Your website might not be delivering the message you thought it was. Here are five of the most common startup website mistakes that I see founders make when creating their own website or hiring a designer to create it for them — and what to do about each:

1. Designing for the “Cool” Factor

You want your startup to stand out from all the others out there, so you design your logo and your site with lots of flair. Figuring that a flashy design will stick in people’s minds, you forgo clarity.

While people may think your site looks good, they won’t remember what your service or product is all about. They might not even grasp your concept while they’re on your site, which will cause them to hit the back button or move on without a second thought.

Ouch. Visitors can be fickle, so make sure to focus on explaining what your startup does and how it will help make your customers’ lives better.

2. On-Page Overwhelm

In an effort to tell people all the reasons they need to sign up for your service or product, you might go overboard and cause more harm than good.

If you have more than three major pieces of information or options on a page, you’re likely overdoing it. When it comes to designing effective websites, keeping the visual options to a minimum always results in better conversions.

Instead of packing your website with the 20 different reasons to try your product, focus on the big three benefits that you can deliver. Think of what your startup helps people get more or less of, whether that’s sleep or anxiety.

3. Not Testing On All Devices

Your website looks great on your computer and maybe your phone. But have you tested it on a variety of different devices? Have you considered making it design responsive, so that it will resize based on the dimensions of the screen?

These are all great questions to consider before you hit publish on your new startup website, but it’s worth going back and checking different browsers and devices even if your site is live.

4. Forgetting to Ask for Contact Details

Most visitors who land on your website will not buy your product or service. It’s just not going to happen — but it doesn’t mean that you should let these curious folks walk away into their busy lives, never to return.

Instead, make sure you have a simple and prominent way for them to stay in the loop with your startup’s progress. Make the offer to join your email list an inviting one by focusing on what benefits they will get from hearing about your startup.

If you can’t think of anything, consider creating free content in the form of articles or videos that you think will be of interest to your ideal customers. No one can turn down a highly targeted freebie that’s designed to solve their exact problems.

5. Not Offering a Taste Before Asking for the Sale

Speaking of freebies, do you have anything on your website that people can try before they buy? Depending on your product or service, you might be able to offer a taste before asking them to commit by plunking down their credit card details.

If you offer an ongoing service, it’s a great idea to let people get used to your software or services. They’ll be hooked and won’t want to stop using it. Try offering a free trial, and be generous — if you did your job right in creating your offering, people will take you up on your paid version, too.

Think outside the box on this one, because offering a sample is one of the best ways to get people open to buying from you.

Do You Make Any of These Mistakes?

Now that you know what to watch out for when creating or updating your startup website, it’s time to be honest with yourself and assess your own site. And if you need an unbiased opinion, ask a friend or colleague — someone who isn’t as close to your “baby” as you are.

Nathalie Lussier got her Bachelors in Software Engineering then promptly turned down a “stable” job on Wall Street to start her own online business. She’s a sought after digital strategist who teaches people how to get techy with their business. Get your Free Website Checkup at http://GetTechyNow.com.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

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Follow Friday: 50 Startup Related Twitter Accounts To Follow Everywhere Else

Follow Friday, Twitter,startup,startup Tips

It’s Friday again which means it’s time for Follow Friday. Now we don’t do the traditional #FF and shout outs on Twitter. That’s so 2009. Instead, every week we compile a list here at Nibletz that is relevant to our readers and community.

Last week we ran a list of 50 500 Startups Mentors which you can find here. The week before that we did 100 Techstars mentors.

This week we have a list of 50 startup related Twitter accounts worth following. This is by no means a ranking, and with all the people we know from social media (we have over 130,000 followers across our accounts), we are going to miss some. But no worries; we’ll be running more of these. On to the list.

 

Brad Feld- The author of the Startup Communities bible, investor through Foundry, founder of Techstars.
Dave McClure– The sith lord at 500 Startups, and passionate startup rockstar for everywhere else.
Fred Wilson– Founding partner at Union Square Ventures, godfather of NY’s VC scene and great bloger here.
Scott Case– Founding CTO at Priceline.com CEO of Startup America
Marc Nager- CEO at StartupWeekend/ Up Global
Steve Case– Founder of AOL, Revolution and Founding Chairman Startup America
Kauffman Foundation– KC based organization that supports many startup efforts
Startup Weekend– Self explanatory
Up Global– The official Twitter account for Up Global
.co The fine folks at .co
1871 Chicago’s big startup hub
1776 Washington DC’s startup hub
EntreCenter Nashville’s Entrepreneur Center
LaunchYourCity Memphis’ Startup community hub
Capital Factory Austin’s big startup hub
Jonathon Perelli, Managing Director Fortify.vc and The Fort
Jason Fried founder 37 Signals
Case Foundation– Steve Case’s philanthropic and startup focused organization
Sarah Ware, Founder of 500 Startups backed Markerly, and Nibletz contributor
Danny Boice, CTO at Speek and Rockstar Startup dude.
Mike Arrington founder of TechCrunch, and CrunchFund
Jason Calacanis co-founder TechCrunch Disrupt, now founder Launch
BuiltInChicago great resource for Chicago startups
TechCocktail awesome Las Vegas based startup news and events company
MG Siegler, TechCrunch contributor, Former CrunchFund, Now Google Ventures
Anil Dash Awesome NYC startup guru
One Spark- The world’s first and largest crowdfunding festival (Jacksonville, FL)
Ashton Kutcher- Actor, Director and Startup investor
Paul Berry, founder of RebelMouse, check out my rebelmouse here.
Howard Lerman founder at Yext
Gabriel Weinberg, CEO at DuckDuckGO
Techstars- global startup accelerator brand
Ycombinator- One of the nation’s leading accelerators
Dreamit Ventures Philly,NY, Israel, Austin startup accelerator
Brad Horowitz Partner Andreessen Horowitz
Eric Ries, Mr. Lean Startup
Dan Primack Fortune Magazine
Aaron Levie Founder and CEO at Box
Sean Parker Founder at Napster, crazy startup guy
Mark Cuban, ABC Shark Tank Shark, owner Dallas Mavericks, CEO Radical Investments
David Sacks, founder Yammer
David Tisch, Managing partner Box Group, formerly TechCrunchNY
Brandery Cincinnati’s premiere startup accelerator
Ark Challenge, Arkansas’ startup accelerator
Tech WildCatters, Dallas based startup accelerator
Donna Harris, co-founder 1776, Startup America
500 Startups, 500 Startups
AngelList, the place to connect with investors and other entrepreneurs
CoFoundersLab the best place to find a cofounder
Silicon Valley Bank, the startup bank (no matter where you are)

Bonus: Follow the nibletz team
Official Nibletz Twitter
Startuptechguy, Founder, Content Director
Ntippmann Co-Founder
Monicajselby Managing Editor

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Twitter Image: Fantom-Xp.com

Dan Martell: How to Build A Real Connection With Your Customer

Dan Martell, Startup Tips, Guest Post, YEC, WOMYou’ve spent 12 months building the most wicked product on the planet. Now what?

Now, you need customers, revenue, and growth. Here’s the sequence most entrepreneurs follow:

Step 1: You launch a blog
Step 2: You launch your Facebook page
Step 3: You start promoting your writing to your fan community of 50.

Then you wait. You’ve built it; why aren’t they coming?

You get pissed off. You hop in your car, go to the gym, or take a walk outside to take your mind off things. Then you see that big Coca Cola billboard with shiny, happy stock-photo people and blinding, bright colors — you can’t help but swoon. You’re craving Coca Cola’s fizzy goodness and wishing that Santa would bring you a $10 million paid advertising budget.

Hold it — the glamour of paid advertising is a total illusion

Get it together. Get back to your computer immediately and watch the first cat video that you can find. Little do you know it, but that’s your brilliant plan. It’s twice as powerful as any paid channel advertising strategy, and it’s free. Word of Mouth Marketing (WOM) is your new growth engine.

According to the McKinsey Quarterly, “word of mouth generates more than twice the sales of paid advertising in categories as diverse as skincare and mobile phones.”

And thanks to digital media, it’s not about neighbor A knocking on neighbor B’s door for advice anymore. Social media, content marketing, and online commenting platforms take WOM marketing to data-driven scale.

WOM is about street smarts, not rocket science

What does it take to get you talking about something? Most likely, it’s made you laugh out loud, saved you time, and solved your most pressing problems. It’s caught you by surprise and has struck an emotional chord.

As Wharton Marketing Professor Jonah Berger puts it: “Any product can be remarkable. Any product can be emotional.”

It’s about the connection you build with your end-user psychologically, functionally, personally, and emotionally.

Take one of the most ordinary products on the market, for instance — a blender. Does the word ‘bada*s’ come to mind? Probably not. Now read the following story about a company called Blendtec.

“In my favorite video, for example, they stick an iPhone in the blender,” Berger says. “They actually drop an iPhone in. They close the top, they press the button, and you watch the iPhone get torn up by this really, really strong blender. It gets reduced to shreds. Little shards of glass and all the other things that make up an iPhone. Lots of smoke. At the end of the day, it’s basically powder. Now you’ve never seen a blender tear an iPhone. You’ve never imagined that a blender could do that to an iPhone. Yet you see it, and it’s pure remarkability.”

What happens next?

You share the video with everybody, and all of a sudden Blendtec is bada*s. You need it in your kitchen to replace the frou-frou blades in your cupboard.

The “mystery” of WOM marketing

Like any good marketing plan, it follows a standard framework. Amazing marketers take the same basic skeletons and flesh them out.

“It doesn’t take a marketing genius — though they are smart marketers — to think about this,” says Berger. “What it takes is understanding the psychology behind social transmission — what makes us talk about and share thing.”

The trick is to stop thinking of your brand-building as a stream of consciousness, creative endeavor.

Think like a system with the following steps:

1. Take Control: Controversy Gets People Talking

Want to be a powerful influencer? Then own it. To be an authority, your brand persona needs to project confidence and charisma. No matter what you do, this mission-critical component will be your wow-factor.

Don’t be afraid to polarize people. If you’re scared to put yourself out there at the risk of pissing people off, you’ll be missing out.

Controversy gets people talking, and in terms of WOM, that’s awesome.

2. Value = What Your Customers Care About

It’s simple, folks. Know what your customers care about. What keeps them up at night, what motivates them to go to work in the morning, and what holds them back. It’s your job to give them exactly what they need.

EE-FORENTREPRENEURS3. Quit Being Properly Polite and Be Authentic

You probably hate the fluffy ‘be yourself’ advice. Thing is, you need to hear it. It’s natural to feel self-conscious and to hide behind a ‘professional’ mask. It’s natural to want approval from others. Thing is, it’s only going to hold you back. If you’re constantly trying to please others by looking like everyone else, you’re not going to stand out.

For example, take James Altucher, a financial expert and entrepreneur who built some of his biggest businesses through blogging. As he puts it in his Twitter bio: “For some reason, I’ve turned myself inside out and all my guts have spilled onto my blog.”

Why’s he so popular? Well he writes about topics that make us human, not rich. He helps us understand why our bosses are jerks and why we should think twice before judging a genuinely good person.

Ask yourself some questions: Would you say what you’re about to say to your best friend over a beer? What makes you passionate beyond the cubicle? That is what you should bring to the table.

Here’s a fun hypothetical exercise; wear a rubber band on your wrist. When you catch yourself saying something that doesn’t represent you, or that echoes someone else, pull the rubber band and snap it onto your wrist. Not only does that condition you to be more honest, but it is a funny talking point and will make you more remarkable (re: quirky, weird).

“Oh, yeah — I’m trying to be more honest, and I caught myself trying to be someone else. That thing I just said? I didn’t really mean it.”

You know when you meet that really boring person at a networking event or party. Yeah, they’re plenty smart and articulate, but man will they put you to sleep. Don’t be that guy. When you’re authentic, you’re interesting.

Tucker Max is interesting because he’s a jerk. He stands out. You don’t need to be a jerk, but you can and should embrace your inner edge.

4. Where Technology Meets Social Psychology

WOM is not about knocking on your neighbor’s door. It’s about tapping into social psychology to connect with customers on a human-to-human level. Technology amplifies that process and helps you do it at scale.

The brilliant growth hackers at AirBnB, for instance, have built a technology model to auto-post to Craigslist.

“It’s a win-win for everyone involved — both the people renting out their places by tapping into pre-build demand, and for renters, who see much nicer listings with better photos and descriptions,” wrote Andrew Chen for his blog.

5. Be Relentlessly Emotional

Logic keeps people intelligent and informed — but emotions move them. Word of mouth marketing depends on your brand’s ability to keep people engaged, energized, and inspired. It’s about love, anger, and humanity that’s powerful and raw.

Never, at any point in the game, let the fire of your emotional hook die. Write with emotion, tweet with emotion, and no matter what the hell you do, do not hold back. You’re lightning in a bottle.

A version of this post originally appeared on the author’s blog.

Dan Martell is the CEO/Founder of Clarity.fm. Co-Founder of Flowtown (Acquired ’11), Founder of Spheric Tech (Acquired ’08), Mentor @ 500Startup. Investor in many.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses via live video chats, an expert content library and email lessons.

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How We Built A Successful Startup Across 10 Cities

Flik, Chicago Startup, Startup Tips, Guest Post

At the turn of the millennium, the technology world was a far different place compared to today. Social networking didn’t exist, streaming video was a pipe dream, and collaboration took place during late nights at the office or on napkins at bars. Building a startup from the ground up is a difficult venture at any time, but today’s collaborative tools have opened the door to working together from pretty much anywhere in the world.

That’s how we had to build flik, our social media app. My wife Tracy and I co-founded flik together, and during the early days, we received plenty of advice regarding the right way to approach a startup. A lot of it came with wisdom applicable to any ground-up project, such as building a house: have a solid foundation, plan ahead, use the right materials, and so on.

The problem was that my wife and co-founder Tracy and I lived a bit of gypsy lifestyle. Since we got married six years ago, we’ve moved 30 times, from city to city, region to region, and sometimes country to country. How can you build a startup when you don’t even have a house to call home?

That’s where collaboration tools come in. Of course, technology is only as good as the people that use it, and our most valuable lesson over the years came from finding the right balance between technology and practicality. flik’s first eight people collaborated across six different cities, and while we faced some early communication hurdles, it was only a matter of time before we overcame the challenges of remote business.

All startups have countless moving parts and ours is no exception: advisors, attorneys, operations, marketing and PR. By organizing our communication needs while using both cloud and local tools, we’re able to transform moving parts into a well-oiled machine,

It took a little bit of trial and error, but with our communication challenges in the proverbial rearview mirror, we can focus on the task of making flik as successful as possible. Today, flik professionals are a team in the truest sense, except our diverse locations are now an advantage. With our focus on strong communication, we have one big advantage over our competition — not only do we collaborate with the efficiency of a local team, we also have the broader reach and exposure that comes exclusively with our collective locations. It’s simply the best of all worlds, and a situation that couldn’t have been possible without the right technology and the right people.

Chris Hayes is the co-founder and CTO of flik, a social mobile app where users share products and places they love through short videos. Chris holds a BS in computer science & economics from Northwestern University, was a national chess champion at the age of 12, and is a submarine-pitching professional baseball player.

 

Check out nibletz’ interview with Flik here.

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